cannot connect to update server

[Geadas]

Hello, when i try to connect to runescape, when it starts loading it stops at "connecting to update server". After a while it shows:

 

 

 

Error_game_js5connect - Unable to connect to update server.

 

 

 

Runescape was unable to connect to the update server. This is most likely caused by a firewall blocking the connection. To resolve this:

 

 

 

 

 

 

 

# If you have firewall or security software installed please ensure RuneScape/Java is allowed to open outgoing network connections on ports 43594.

 

 

 

 

 

 

 

# Note Windows XP Service Pack 2 has built in firewall software. If when loading RuneScape this asks if you want to allow the connection, you need to say 'yes'.

 

 

 

 

 

 

 

# If that doesn't help then an external firewall may be causing the problem. Please ask your network adminstrator/ISP to open port 43594 for TCP traffic.

 

 

 

 

 

 

 

If problems persist then please refer to our technical FAQ which can be found in the FAQ section of our website.

 

 

 

 

 

 

 

What is the problem here? Maybe somebody had the same problem and knows what to do?

[scruffyo99]

I don't know what the problem is, but maybe you could try using a different Java Version when picking the detail of the game. I'm not sure if that would work, but its always worth a shot.

[Geadas]

I tried all options at detail select screen, tried different java versions to install, none of them worked :( I am so sad I can't play the game I like

[The_Gabe]

should move to help and advice