Okay,the story is very simple..I forgotten my password(don't know why,just forgotten it.) i went tried to fill up the 'lost-password' form thing..

 

 

 

 

 

 

 

then it tells mi that not enough information to change password automatically,so it says it will be directed to the admins/suport group..

 

 

 

 

 

 

 

typed in the code for my appeal..after i have sent my appeal to the support group..i went to check my status of my apeeal..

 

 

 

 

 

 

 

(i did it immediately after i have sent my apeeal)

 

 

 

 

 

 

 

it was declined.and what it gave me was that the information i given doesnt match closely with the records it has.

 

 

 

 

 

 

 

I want to play back runescape..But cant now..

 

 

 

 

 

 

 

Someone help?

 

 

 

 

 

 

 

Thanks.

Same thing happened to me. I changed my password, and then decided to quit playing for a few months. Needless to say I forgot my password. I went through everything you did and they told me that I didn't provide enough information to get the accound back. They wanted every IP address that I had ever used from the day I created the account to the last day I played. That's like 3 years worth of information.

 

 

 

 

 

 

 

 

 

 

 

I just gave up and created a new account.

So no help can be given from any of the members here?

bump

You said you were declined, theres not getting back your account now, no matter how hard you try.