Password appeals - Automatically declined?

[edge0303]

Okay,the story is very simple..I forgotten my password(don't know why,just forgotten it.) i went tried to fill up the 'lost-password' form thing..

 

 

 

 

 

 

 

then it tells mi that not enough information to change password automatically,so it says it will be directed to the admins/suport group..

 

 

 

 

 

 

 

typed in the code for my appeal..after i have sent my appeal to the support group..i went to check my status of my apeeal..

 

 

 

 

 

 

 

(i did it immediately after i have sent my apeeal)

 

 

 

 

 

 

 

it was declined.and what it gave me was that the information i given doesnt match closely with the records it has.

 

 

 

 

 

 

 

I want to play back runescape..But cant now..

 

 

 

 

 

 

 

Someone help?

 

 

 

 

 

 

 

Thanks.

[yerxa]

Same thing happened to me. I changed my password, and then decided to quit playing for a few months. Needless to say I forgot my password. I went through everything you did and they told me that I didn't provide enough information to get the accound back. They wanted every IP address that I had ever used from the day I created the account to the last day I played. That's like 3 years worth of information.

 

 

 

 

 

 

 

 

 

 

 

I just gave up and created a new account.

[edge0303]

So no help can be given from any of the members here?

[edge0303]

bump

[Captainkidd]

You said you were declined, theres not getting back your account now, no matter how hard you try.