Recently, browsers have been dying on me. I have IE6 installed, Fx 2.0.02 and Opera 9.01.

 

 

 

 

 

 

 

A few days ago, even though I'm connected to the internet I can't load any webpages in Internet Explorer. It recommends Tools > Diagnose Connection Problems... which doesn't help at all. Web pages load fine in Fx and Opera and Msn 7.0 works fine.

 

 

 

 

 

 

 

Then today, I updated Fx 2.0.0.1 to 2.0.0.2 and it dies on me. I uninstall a bunch of add ons thinking they might be conflicting somehow but nothing. I uninstall Fx and install 2.0 but that doesn't work either.

 

 

 

 

 

 

 

So I'm here stuck using Opera whereas I usually use Fx as my primary browser for most tasks. Some relevant information to help anyone who thinks they can help resolve my problem.

 

 

 

 

 

 

 

Connection: 'Upto 8Mbps' from Newnet here in the UK. Using a normal ADSL modem. Also got the other computer in the house networked using a crossover cable.

 

 

 

 

 

 

 

Hijackthis log:

 

 

 

Logfile of HijackThis v1.99.1

 

 

 

Scan saved at 00:22:49, on 26/02/2007

 

 

 

Platform: Windows XP SP2 (WinNT 5.01.2600)

 

 

 

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

 

 

 

 

 

 

 

Running processes:

 

 

 

C:\WINDOWS\System32\smss[Caution: ExecutableFile]

 

 

 

C:\WINDOWS\system32\winlogon[Caution: ExecutableFile]

 

 

 

C:\WINDOWS\system32\services[Caution: ExecutableFile]

 

 

 

C:\WINDOWS\system32\lsass[Caution: ExecutableFile]

 

 

 

C:\WINDOWS\system32\svchost[Caution: ExecutableFile]

 

 

 

C:\WINDOWS\System32\svchost[Caution: ExecutableFile]

 

 

 

C:\Program Files\Sygate\SPF\smc[Caution: ExecutableFile]

 

 

 

C:\WINDOWS\Explorer[Caution: ExecutableFile]

 

 

 

C:\WINDOWS\system32\spoolsv[Caution: ExecutableFile]

 

 

 

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr[Caution: ExecutableFile]

 

 

 

C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc[Caution: ExecutableFile]

 

 

 

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm[Caution: ExecutableFile]

 

 

 

C:\WINDOWS\System32\svchost[Caution: ExecutableFile]

 

 

 

C:\WINDOWS\system32\ctfmon[Caution: ExecutableFile]

 

 

 

C:\Program Files\Opera\Opera[Caution: ExecutableFile]

 

 

 

C:\Program Files\Mozilla Firefox\firefox[Caution: ExecutableFile]

 

 

 

C:\Program Files\Internet Explorer\iexplore[Caution: ExecutableFile]

 

 

 

C:\Program Files\MSN Messenger\msnmsgr[Caution: ExecutableFile]

 

 

 

C:\Program Files\hijackthis\HijackThis[Caution: ExecutableFile]

 

 

 

 

 

 

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/e ... efault.htm

 

 

 

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

 

 

 

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

 

 

 

O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)

 

 

 

O4 - HKCU\..\Run: [ctfmon[Caution: ExecutableFile]] C:\WINDOWS\system32\ctfmon[Caution: ExecutableFile]

 

 

 

O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager[Caution: ExecutableFile]" AcRdB7_0_9 -reboot 1

 

 

 

O4 - Global Startup: Adobe Gamma Loader[Caution: ExecutableFile].lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader[Caution: ExecutableFile]

 

 

 

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl[Caution: ExecutableFile]

 

 

 

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL[Caution: ExecutableFile]/3000

 

 

 

O8 - Extra context menu item: Open Link Target in Firefox - file://C:\Documents and Settings\Ali\Application Data\Mozilla\Firefox\Profiles\7l3khrtg.default\extensions\{5D558C43-550F-4b12-84AB-0D8ABDA9F975}\firefoxviewlink.html

 

 

 

O8 - Extra context menu item: View This Page in Firefox - file://C:\Documents and Settings\Ali\Application Data\Mozilla\Firefox\Profiles\7l3khrtg.default\extensions\{5D558C43-550F-4b12-84AB-0D8ABDA9F975}\firefoxviewpage.html

 

 

 

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll

 

 

 

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll

 

 

 

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL

 

 

 

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

 

 

 

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag[Caution: ExecutableFile] (file missing)

 

 

 

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag[Caution: ExecutableFile] (file missing)

 

 

 

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs[Caution: ExecutableFile]

 

 

 

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs[Caution: ExecutableFile]

 

 

 

O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/haphazard/rapti ... loader.cab

 

 

 

O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab

 

 

 

O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/pcpitstop.cab

 

 

 

O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab

 

 

 

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

 

 

 

O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/Mi ... b31267.cab

 

 

 

O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/ ... 0_0_44.cab

 

 

 

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by22fd.bay22.hotmail.msn.com/res ... nPUpld.cab

 

 

 

O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://www.ea.com/downloads/rtpatch/EARTPX.cab

 

 

 

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 7205839531

 

 

 

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003 ... scan53.cab

 

 

 

O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\AutoCAD 2002\AcDcToday.ocx

 

 

 

O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab

 

 

 

O16 - DPF: {86A88967-7A20-11D2-8EDA-00600818EDB1} (ParallelGraphics Cortona Control) - http://www.parallelgraphics.com/bin/cortvrml.cab

 

 

 

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... Client.cab

 

 

 

O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program Files\AutoCAD 2002\InstBanr.ocx

 

 

 

O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} - https://a248.e.akamai.net/f/248/5462/2h ... mDlBrg.cab

 

 

 

O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab

 

 

 

O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZI ... b32846.cab

 

 

 

O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://C:\Program Files\AutoCAD 2002\InstFred.ocx

 

 

 

O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://lw11fd.law11.hotmail.msn.com/act ... Atchmt.ocx

 

 

 

O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD 2002\AcPreview.ocx

 

 

 

O17 - HKLM\System\CCS\Services\Tcpip\..\{F7C0DDDB-3292-42F3-BD2C-B9ACFD1C1696}: NameServer = 212.87.64.7 212.87.64.10

 

 

 

O18 - Protocol hijack: mhtml -

 

 

 

O18 - Protocol: x-excid - {9D6CC632-1337-4A33-9214-2DA092E776F4} - c:\WINDOWS\Downloaded Program Files\mimectl.dll

 

 

 

O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll

 

 

 

O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)

 

 

 

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag[Caution: ExecutableFile]

 

 

 

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr[Caution: ExecutableFile]

 

 

 

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc[Caution: ExecutableFile]

 

 

 

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT[Caution: ExecutableFile]

 

 

 

O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc[Caution: ExecutableFile]

 

 

 

O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32[Caution: ExecutableFile]

 

 

 

O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc[Caution: ExecutableFile]

 

 

 

 

 

 

 

I also recently ran an Adaware scan, a sypbot scan as well as CCleaner and fixed any problems they highlighted. The problems did not start straight after I done any of those but I thought I'd mention them anyway. There have also been several windows updates (most, if not all, security related) from 16-Feb and 20-Feb if those might influence things.

 

 

 

 

 

 

 

If you need any more info or have any bright ideas, feel free to post. Thanks.

Um... beats me.

 

 

 

Of course, I didn't read the log, so the problem may be in there. :?

Can't see anything out of the ordinary in that log; although you could just go through and fix all the entries with miss files and such just to clean up a bit.

 

 

 

 

 

 

 

 

 

 

 

Other than that - no idea :-?

Disconnect the internet and re-connect? Beats me. :wall: