On one hand, we have the older players who feel that any new or inexperienced player is an idiot for not knowing exactally how to play a game they have just joined. And on the other hand we have the new players who have no idea what they are doing. Was the first thing you did after joining runescape read the manual? Probably not. I hate seeing "Mature" members reply with "Lol, Noob" to every question posed my a new player. You didn't know how to get that item, or how to beat that hard quest at one time, so don't act like a jerk to someone who didn't know. On updates: Just because Jagex didn't tailor make the update to meet your specific needs, doesn't mena you have the right to say they ignore you. As said in the letter, if you don't like the update, ignore it. I wasn't too partial towards clan chat, but someone will find it useful. On Scammers/bots/immaturity: People who whine about the good old days have a point, there were less scammers, bots, and immautre players. Although, the reason for that is because the player base was smaller, and therefore, a smaller percentage of those people existed. They have always been there and always will. Saying no one under thirteen won't stop anything. Even if they were somehow able to filter out anyone 13 and under, immaturity will still exist. Greed, Egotism, and immaturity do not stop at age thirteen. We can't become jerks to new players. We can't whine about the "good old days". We have to work to make runescape a better place for everybody. Unfortunalty, most people would rather just [bleep] about it.