As Rawr he isn't very scary at all.. Squab.. lol.. But anyways as he said the case of deja vu..... big time. I myself have lost my main account in the exact same way you have Gaga... except... I never had a keylogger on my computer. I went through everything, ran virus scans. you know it before I submitted my first recovery and after. came right down to the niddy griddy. Verdict of it all was I too lost my main account 3 times I recovered it and 3 times they took it back. 4th time jagex locked the account. and since then i haven't been able to recover it. so i took it to the rs forums and loan behold guess what? I to got told by Mod Kat that my account is in the rightful owners hands.. here are the links to those pots. http://[Use Quick Find Code]/c=XiV8xbbqyyc/[Please Use QuickFind Code]?250,251,583,61178023,goto,3 http://[Use Quick Find Code]/c=XiV8xbbqyyc/[Please Use QuickFind Code]?250,251,579,61177931,goto,3 If links don't work: Quick find code: 250-251-579-61177931 Quick find code: 250-251-583-61178023 So yes i do know what your going through, i do know how Mod Kat is failing or covering up something. as for it not being jagex's fault? BULL. reason why? I've supplied ever last bit of information. my email address is on there, my bank... information my SAME ip address is on there. for years..... and they tell me that my account is in its rightful owners hands? no i don't think so.