M A T T Y Z

Well, iv'e got about 30 failed appeals :L, is it neccesary to change i.p's or just computers?

Thats terrible customer service, What does the cache have to do with anything anyway?

It's just that i've been trying to recover my main whose password I forgot for 3 days and iv'e had no luck or help whatsoever, everyone just tells me to 'add more detail' to my appeal :angry:

Do jagex still respond to email's sent to this address and if so how long do you guys think would it take for them to get back to me, I fully understand that this is the only account support email that they have and hundreds of people would email them every day, but if anybody has actually used this to contact them before, how long did it take them to get back to you if they did at all? :wall:

Thanks, appreciate the help :) I'll wait for the email and see what comes of it

anyone?

You could kill green dragons for the bones which doesn't require much money and the abyssal whip is always a reliable weapon for just about everything

Well, I quit Runescape for a little while in September 2011 (Fifa 12 came out :roll:), I had my password written down on a sheet of paper in my 'safe' but I changed it just before I quit which I proceeded to forget. Anyway i'm currently in the process of trying to recover my account and iv'e had several denials because apparently I need the creation password(From 7 years ago). What's baffling me is that iv'e included everything except that e.g. -Ingame bank pin -County where I made the account -My Herblore level(Not on the highscores) -A Transaction ID from 2006 -The year and month of my first ever membership purchase -The approximate creation date of my account -The ISP which I created it on -The fact that I once played the game in a Majorca bar -One of my passwords from last year I really don't see what i'm doing wrong, Iv'e emailed jagex's accounthelp address but they haven't got back to me yet. What else could I put to ensure that I get my account back? It's a level 110 account so making a new one isn't an option