I think a combination. The pictures included would be great, but with just the bare information in bullet point form, it's cleaner and easier to navigate through. I find that when I'm doing quests and I switch between screens I lose my place and have to re-read paragraphs again and again to figure out what to do next. With them in bullet point, you do one point, and move on to the next. If you add in the pictures and maps and such, it would allow for a good flow whilst still giving the detail needed for some requests or for some users.