One of my printers has stopped working, and i need your guys' help. The printer loads the paper fine, and it moves the cartridges side to side, like it were printing normally, but when the paper comes out, it comes out blank.

 

 

 

The printer is an HP psc 2410. It is an all-in-one printer, so it prints, copies, scans and faxes.

 

 

 

I have tried reinstalling the drivers that it came with, as well as the newest ones, but it still doesn't work. The problem happens in either black, or color, and if you make a copy, it doesn't work either. The cartridges are installed correctly, and are not empty.

 

For some reason, it just stopped printing one day, and it hasn't fixed itself, nor could i fix it, so i need your help. :D

Are you sure the cartridges aren't clogged? Perhaps you might want to consider getting a new cartridge just to check to see if it isn't that.

 

 

 

That's about the only thing I can think of. If the printer pulls in the paper and you hear the cartridge head moving back and forth, then everything is working find and it becomes a problem with either the cartridge or in the way that the ink is put onto the paper. If getting a new cartridge doesn't fix the problem, then you'll probably need to take it to a professional repair center.

Are you sure they are not empty? How do you know they aren't? Was the printer sitting for a long time since it was last used?

 

 

 

In the mean time, you can try a head cleaning. You should be able to find the option to run one in the section with test pages and alignments in the printer settings.

Im sure they are not empty, because i had a spare cartridge hanging around, so i changed it, and it still doesn't work. I have cleaned the heads, and did the aligning. I am hoping that you guys could think of something to fix it, but i think that it's broken, and i would have to bring it somewhere to get it fixed.