Microsoft Warrenty

[RebelAssassin]

The general warranty for the xbox 360 has been increased to 3 years, world wide.

 

 

 

Link

 

 

 

 

 

 

To our Xbox Community:

 

 

 

You've spoken, and weÃÆââââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢ve heard you. Good service and a good customer experience are areas of the business that we care deeply about. And frankly, we've not been doing a good enough job.

 

 

 

Some of you have expressed frustration with the customer experiences you have had with Xbox 360; frustration with having to return your console for service after receiving the general hardware error message on the console.

 

 

 

The majority of customers who own Xbox 360 consoles have had a terrific experience from their first day, and continue to, day in and day out. But when anyone questions the reliability of our product, or our commitment to our customers, it's something I take very seriously.

 

 

 

We have been following this issue closely, and with on-going testing have identified several factors that can cause a general hardware failure indicated by three flashing red lights on the console. To address this issue, and as part of our ongoing work, we have already made certain improvements to the console.

 

 

 

We are also implementing some important policy changes intended to keep you in the game, worry-free.

 

 

 

As of today, all Xbox 360 consoles are covered by an enhanced warranty program to address specifically the general hardware failures indicated by the three flashing red lights on the console. This applies to new and previously-sold consoles. While we will still have a general one year console warranty (two years in some countries), we are announcing today a three-year warranty that covers any console that displays a three flashing red lights error message. If a customer has an issue indicated by the three flashing red lights, Microsoft will repair the console free of chargeÃÆââââ¬Å¡Ã¬Ã¢ââ¬Ã

[underu2000]

Amen! Ive been jittery about my 360 for a while now, but now that ms takes care of that, a little less to worry about.

 

Only if they fixed scratched discs now...

[Karmastocracy]

Yep, is Microsoft outdoing themselves in the console war?

[demonworshiper666]

/ hug microsoft, any ways whats up with these scratched disk thing ive been hearing alot lately... :-s ive never experienced this, probly cuz most of my games r from the live arcade but i still have a few games, and their just about in mint condition.