Been away and got hacked, help please.

[pkerlex]

Hay all,

 

I havent played in months.... i tryed to login and found that my password had been changed.

 

I recorded my exp in the highscores and the next day it had changed meaning some cheating little @#$% hacked me!

 

 

 

Anyway i know my recoverys but he would of changed them... i know some previous passwords and maybe i can find a old members subscription password.

 

I tryed doing my recoverys but... i dont know how lol, can someone tell me how? it doesnt come up with the question that i put in...

 

 

 

Is there anyway for me to prove my self the ower of that account?

 

The account is called Mutley btw.. about 109 combat, 99 fletching... so yea i dont want to loss account.

 

 

 

Any suggestions/advice well be appreciated :)

 

Thanks

 

Lex

[Lord Diddy]

For your recovery questions just put it in order, the questions does not matter. The only thing I could advise you to do is to give as much detail when changing passwords, and when it does not work send a tracker so Jagex can look more closely into your account. Also if you have your past transaction Id's I found that very helpful.

 

 

 

Good luck.

[pkerlex]

For your recovery questions just put it in order, the questions does not matter. The only thing I could advise you to do is to give as much detail when changing passwords, and when it does not work send a tracker so Jagex can look more closely into your account. Also if you have your past transaction Id's I found that very helpful.

 

 

 

Good luck.

 

 

 

OK thanks, didnt know you just put in the answers. :XD:

 

They most likely changed them so the jagex team maybe able to have to check them.

 

 

 

Man i hope this works! :ohnoes: :uhh: :XD:

 

If not then good bye runescape :cry:

[Packer15]

Yeah you can do pretty much what he said, and just make sure you provide as early of information as possible, they really stress that. Also make sure to remember the tracking id. If you really want some info check out the knowledge base on the main page, its packed with account recovery stuff.

[VjuliusT]

If you are a member you can always use your "bills" as proof.