Absolutely Terrible internet connection

[stan18]

My wireless network contains two computers: the home computer, attached to the router by cable, and my computer, through a wireless card. The router is a belkin 54g, my wireless card is a U.S. Robotics MAXg pci card. My computer is upstairs, the router is downstairs.

 

 

 

Problems:

 

1. I will randomly disconnect. My signal is usually low-good but the distance isn't that far, and my computer still detects the router. I have to go downstairs and press the reset button, where it will start up again

 

 

 

2. My internet just stops working. But i know it is working

 

 

 

i.e. i am on firefox, i load a site and instead of loading i get a "looking for____" on the bottom. But i know i am connected, since my aim still works, and i can connect to runescape. It doesn't go away until i restart my computer.

 

 

 

When i access my router page, it will say only 2 computers are connected: the home and mine. The home computer does not do any internet-heavy stuff, and NEVER disconnects when i do such as in #1. Zonealarm says not a lot is connecting on mine, either.

 

 

 

here is a hijackthis log if it helps:

 

 

 

[hide]Logfile of HijackThis v1.99.1

 

Scan saved at 10:43:30 PM, on 12/1/2007

 

Platform: Windows XP SP2 (WinNT 5.01.2600)

 

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

 

 

 

Running processes:

 

C:\WINDOWS\System32\smss[Caution: Executable File]

 

C:\WINDOWS\system32\winlogon[Caution: Executable File]

 

C:\WINDOWS\system32\services[Caution: Executable File]

 

C:\WINDOWS\system32\lsass[Caution: Executable File]

 

C:\WINDOWS\system32\svchost[Caution: Executable File]

 

C:\WINDOWS\System32\svchost[Caution: Executable File]

 

C:\WINDOWS\system32\ZoneLabs\vsmon[Caution: Executable File]

 

C:\WINDOWS\System32\WLTRYSVC[Caution: Executable File]

 

C:\WINDOWS\System32\bcmwltry[Caution: Executable File]

 

C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice[Caution: Executable File]

 

C:\WINDOWS\system32\spoolsv[Caution: Executable File]

 

c:\program files\common files\logishrd\lvmvfm\LVPrcSrv[Caution: Executable File]

 

C:\WINDOWS\system32\nvsvc32[Caution: Executable File]

 

C:\WINDOWS\system32\svchost[Caution: Executable File]

 

C:\WINDOWS\system32\wscntfy[Caution: Executable File]

 

C:\WINDOWS\Explorer[Caution: Executable File]

 

C:\WINDOWS\system32\WLTRAY[Caution: Executable File]

 

C:\Program Files\Java\jre1.6.0_03\bin\jusched[Caution: Executable File]

 

C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd[Caution: Executable File]

 

C:\WINDOWS\system32\RUNDLL32[Caution: Executable File]

 

C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper[Caution: Executable File]

 

C:\Program Files\Logitech\QuickCam10\QuickCam10[Caution: Executable File]

 

C:\WINDOWS\system32\ctfmon[Caution: Executable File]

 

C:\Program Files\Logitech\SetPoint\SetPoint[Caution: Executable File]

 

c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf[Caution: Executable File]

 

C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR[Caution: Executable File]

 

C:\Program Files\Common Files\LogiShrd\LComMgr\LVComSX[Caution: Executable File]

 

C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager[Caution: Executable File]

 

C:\WINDOWS\system32\wuauclt[Caution: Executable File]

 

C:\Program Files\Mozilla Firefox\firefox[Caution: Executable File]

 

C:\WINDOWS\system32\wpabaln[Caution: Executable File]

 

C:\Program Files\AIM\aim[Caution: Executable File]

 

C:\Documents and Settings\Stanley\Desktop\HijackThis[Caution: Executable File]

 

 

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.windowsxlive.net/

 

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

 

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

 

O4 - HKLM\..\Run: [u.S. Robotics Wireless Manager UI] C:\WINDOWS\system32\WLTRAY

 

O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR[Caution: Executable File]

 

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched[Caution: Executable File]"

 

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32[Caution: Executable File] C:\WINDOWS\system32\NvCpl.dll,NvStartup

 

O4 - HKLM\..\Run: [nwiz] nwiz[Caution: Executable File] /install

 

O4 - HKLM\..\Run: [share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd[Caution: Executable File]

 

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32[Caution: Executable File] C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

 

O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG[Caution: Executable File]" /Spoil /RemAdvDef /Migration32

 

O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst[Caution: Executable File] /SYNC

 

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP[Caution: Executable File] /SYNC

 

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP[Caution: Executable File] /IMEName

 

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl[Caution: Executable File]"

 

O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient[Caution: Executable File]"

 

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask[Caution: Executable File]" -atboottime

 

O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper[Caution: Executable File]"

 

O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam10\QuickCam10[Caution: Executable File]" /hide

 

O4 - HKCU\..\Run: [ctfmon[Caution: Executable File]] C:\WINDOWS\system32\ctfmon[Caution: Executable File]

 

O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint[Caution: Executable File]

 

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA[Caution: Executable File]

 

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL[Caution: Executable File]/3000

 

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

 

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

 

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim[Caution: Executable File]

 

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs[Caution: Executable File]

 

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs[Caution: Executable File]

 

O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://crucial.com/controls/cpcScanner.cab

 

O20 - Winlogon Notify: WBSrv - C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbsrv.dll

 

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice[Caution: Executable File]

 

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService[Caution: Executable File]

 

O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logishrd\lvmvfm\LVPrcSrv[Caution: Executable File]

 

O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch[Caution: Executable File]

 

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32[Caution: Executable File]

 

O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon[Caution: Executable File]

 

O23 - Service: U.S. Robotics Wireless LAN Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC[Caution: Executable File]

 

 

 

[/hide]

 

 

 

Thats all i have. this problem has been with me for a long, long time and i'm thinking about possibly replacing my router, but i'm not sure it may help. Any suggestions? Any help would be greatly appreciated

[Cruiser]

The HJT log doesn't have anything that jumps out at me. Always a good idea to run regular scans anyway though, just to be safe if you have any doubts.

 

 

 

Are there multiple walls between you and the router? Think about a straight line between your computer and the router. If it's passing through multiple walls, that could be degrading the signal a bit and may be what's causing the constant low/good signal quality. There may also be interference from cordless phones, the microwave and other things in the house. You can also try changing the channel the router broadcasts on in the config to see if that helps. Channels 1, 6 and 11, are recommended.

 

 

 

In the end it very well could be just a weak signal from the router you have. If you can, try moving the router around the house to see if you get any kind of signal improvement.

[stan18]

The HJT log doesn't have anything that jumps out at me. Always a good idea to run regular scans anyway though, just to be safe if you have any doubts.

 

 

 

Are there multiple walls between you and the router? Think about a straight line between your computer and the router. If it's passing through multiple walls, that could be degrading the signal a bit and may be what's causing the constant low/good signal quality. There may also be interference from cordless phones, the microwave and other things in the house. You can also try changing the channel the router broadcasts on in the config to see if that helps. Channels 1, 6 and 11, are recommended.

 

 

 

In the end it very well could be just a weak signal from the router you have. If you can, try moving the router around the house to see if you get any kind of signal improvement.

 

 

 

Thanks for the post. I actually got a new router and still got the problem, so i figured it might be some program connecting to the internet, so i reinstalled zonealarm. Turns out, i couldn't reinstall it becase the Truevector service WASN'T removed when i took it off last time. So i tried removing it, and couldn't. Along the way, though, i disabled it, and since then i haven't had the problem

 

 

 

So the problem stemmed from zonealarm not completely uninstalling :-s