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a big rant at the rs customer service!


massor

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My account has been muted during a conversation shown below.

 

Unfortunately, it is verry unclear. why. ( that's why the customer service from jagex fails. )

 

So I would like you to take 1 minute to read this conversation and answer a few questions showm below the conversation.! thanks

 

 

 

********: player1

 

player1: yes

 

********: if you askerd me that last month i would have been interested

 

********: asked*

 

player1: =]

 

player1: last month

 

player1: im only playing for around 3 weeks

 

player1: 56

 

********: 75 here lol

 

player1: =]

 

********: lol

 

********: 70smithing here =]

 

********: oh sorry

 

player1: Boo!!

 

********: lol

 

********: figoo22

 

********: just look him up on high scores

 

********: not that hard..

 

********: lol

 

player1:

 

********: what are you going to buy?

 

player1: too bad

 

********: how is that?

 

player1: buy a party hat

 

player1: I used to have purple

 

********: how much.

 

********: ty

 

********: purple mask//

 

player1: lol

 

player1: u think im lieing?

 

player1: on my other account

 

********: yeha

 

********: dude

 

player1: and it got scammed by a mod

 

 

 

********: i thought there was only red, blue and green mask..

 

player1: or

 

player1: mod was my friend..

 

player1: I gave him party hat..

 

player1: he ran away..

 

********: well dude

 

player1: sure?

 

********: if you give anybody a p hat

 

player1: why would I lie

 

********: they will run away

 

player1: a moderator!

 

player1: I know

 

player1: i quitted for like 1 year

 

********: player1

 

player1: and now Im back for around 3 weeks

 

player1: with a new account

 

********: what was ur mains name?

 

player1: ****

 

********: lol

 

player1: ?

 

player1: hes level 47

 

********: its only on high scores for fm!

 

********: yes?

 

player1: yes

 

player1: listen

 

********: no sorry

 

player1: first;

 

********: i can make addy tho

 

player1: I made the money on a member account

 

player1: than I transfered it to ***

 

player1: made him 40 att and 40 def

 

player1: no

 

player1: gave it to a friend

 

********: how else do you get it to another acount?!?!

 

player1: he gave to my other acc that time

 

player1: oh

 

player1: well , was 1 yer ago

 

********: oh well its in the past..

 

player1: lol was 1 year ago

 

player1: not even on this account

 

player1: and besides that

 

********: parker

 

player1: didn't you just said I was lieing?

 

********: if you reported him what would it be 4?

 

player1: im reporting u for missue of customer support

 

********: i didn't report you

 

********: lol

 

player1: you said so.

 

player1: account sharing?

 

player1: nope

 

********: i asked what would it be4

 

********: honestly i could care less..

 

 

 

Everything said by player1; regarding p hat etc. are true. just for notice.

 

 

 

My appeal:

 

 

 

After reading the conversation,

 

(the reason for my 1 day mute)

 

I concluded it had nothing to do with rule ** (**********)

 

If you think it has, Please give me further explanation on this issue, and th

 

e exact sentence were u conclude I am breaking rule ****.

 

 

 

jagex customer support answer:

 

 

 

I cannot post it; during the rules of this forum. sorry. no quotes allowed.

 

__________________________________________________ ____________

 

 

 

Thanks for reading, now take the time answering these few questions:

 

 

 

Player 1 is the offender.

 

1. For wich rule do you think player 1 has been muted? give a reason.

 

2. the player who reported player1, said he did not reported player1. Probably, he did. Should this mute still count?

 

3. what is your opinion about jagex respond on my appeal? skip it.

 

 

 

Thanks !

 

 

 

I'll tell u the reason why I am muted later, U'll be suprised.

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Player 1 said, if I understand correctly, that he gave money to his friend, which gave it to his second account, that's rule 8, accounts can't interact.

2480+ total

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sorry for my late response , I went to bed.

 

 

 

You're both wrong.

 

 

 

The reason why I got muted is:

 

 

 

Rule 9. Encouraging others to break the rules.

 

 

 

do you get it? no me neither.

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Okay, so in the log, you admit to giving a partyhat to a mod friend on a low level account, and then you drop this bombshell:

 

 

 

player1: first;

 

********: i can make addy tho

 

player1: I made the money on a member account

 

player1: than I transfered it to ***

 

player1: made him 40 att and 40 def

 

player1: no

 

player1: gave it to a friend

 

********: how else do you get it to another acount?!?!

 

player1: he gave to my other acc that time

 

 

 

How you missed that is beyond me. What are you, blind?

Linux User/Enthusiast Full-Stack Software Engineer | Stack Overflow Member | GIMP User
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...Alright, the Elf City update lured me back to RS over a year ago.

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do you even know right now it is IMPOSSIBLE to give someone a item for free?

 

or to transfer money to a other account?

 

 

 

how am I encouraging that other guy to break the rules? I never told him to do trade money from acc to acc, all I did was explaining what I have done.

 

 

 

he kept asking me to explain; I should report him for breaking rule 9, because he encouraged me to explain more; wich was wrong to tell.

 

 

 

opinion?

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Bounty Hunter, it's still possible, granted much harder.

 

 

 

Either way, admitting to breaking rules is considered encouraging others to do so (You're seen as bragging about how you got away with it)

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