atrocityexhibition Posted August 27, 2008 Share Posted August 27, 2008 i hope this is the most suitable forum for this. i've been trying to log back onto my old account on the forums from years ago named 'fatai'. i couldn't remember the password for the life of me (must be a good 3 years since i last logged on) so i got a new one sent to my email address. that went fine but when i try to log in with the new password it says its an invalid format and i should contact an admin (i tried getting a another password sent a further 3 times just incase, but with the same problem), but the email address to contact the admin is the noreply one so i'm guessing i'm better posting here. after a few attempts it now says; You exceeded the maximum allowed number of login attempts. In addition to your username and password you now also have to enter the confirm code from the image you see below. but still wont work. can anyone help me recover this account please? Link to comment Share on other sites More sharing options...
dsavi Posted August 27, 2008 Share Posted August 27, 2008 I think PMing an admin would be better personally. I have never received an error like that, I wouldn't know what to do. Link to comment Share on other sites More sharing options...
The Observer Posted August 27, 2008 Share Posted August 27, 2008 I think PMing an admin would be better personally. I have never received an error like that, I wouldn't know what to do. I agree, this wouldn't be the place for it as you may have to give information that you don't want to share with the public. Link to comment Share on other sites More sharing options...
atrocityexhibition Posted August 27, 2008 Author Share Posted August 27, 2008 i'll give that a go then also. thanks. Link to comment Share on other sites More sharing options...
tripsis Posted August 27, 2008 Share Posted August 27, 2008 I would recommend sending in an account problem report: account_problem.php Use the option "Other Login Problem" and request that your password be reset. And while we're on the subject, a techie needs to look into this resetting password problem. It hasn't been working for me either (and several other users) so there's clearly a problem with the system. - 99 fletching | 99 thieving | 99 construction | 99 herblore | 99 smithing | 99 woodcutting - - 99 runecrafting - 99 prayer - 125 combat - 95 farming - - Blog - DeviantART - Book Reviews & Blog Link to comment Share on other sites More sharing options...
atrocityexhibition Posted August 27, 2008 Author Share Posted August 27, 2008 I would recommend sending in an account problem report: account_problem.php Use the option "Other Login Problem" and request that your password be reset. And while we're on the subject, a techie needs to look into this resetting password problem. It hasn't been working for me either (and several other users) so there's clearly a problem with the system. thanks, i've done this. Link to comment Share on other sites More sharing options...
das1330 Posted August 27, 2008 Share Posted August 27, 2008 Locked. As tripsis said, please use that form or PM an administrator to deal with account problems. Link to comment Share on other sites More sharing options...
Laikrob Posted August 27, 2008 Share Posted August 27, 2008 And while we're on the subject, a techie needs to look into this resetting password problem. It hasn't been working for me either (and several other users) so there's clearly a problem with the system. Just wanted to add that the Tech Admins know and will deal with this. :) Final lock. Laikrob, Tip.It Moderator. You're accusing me of bigotry, how ironic. It's a nice attempt at argument, but your responses are facile and asinine, if not diatribe. Who's arrogant now? Link to comment Share on other sites More sharing options...
MageUK Posted August 27, 2008 Share Posted August 27, 2008 Please check the e-mail that the account "fatai" was registered with and reply to the e-mail you've been sent, we can then progress from there. Final final lock! Link to comment Share on other sites More sharing options...
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