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Unable to Complete Password Recovery Form

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Well after about a years hiatus I've decided to come back to Runescape however I do not remember my last password. I've filled out the password recovery form to completion however it still encounters an error. It tells me "Unfortunately we've encountered an error processing your application, please complete any boxes marked yellow and try again."

 

 

 

Now no matter what I do, it always shows the error, and I'm getting really frustrated! Does anybody know this bug, or anything I could do to fix it?

Guide to Everything Fletching XBL: Karmastocracy

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* Sits on a mossy rock with a notebook in hand, observing the behavior of the specimens dubbed "Fanboys"

~

"Even when the odds are against you, even when the chance of victory is bleak and your situation looks hopeless, take a look at the horizon, and think back to what you have learned. You'll be filled with the confidence to take on the world."

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Each little section has a yellow or green box around it. The system wants you to have all green boxes (every part filled out) before you can submit the request.

 

 

 

My problem is every box is filled out, and there are only green boxes... but it still won't let me submit the application!

Guide to Everything Fletching XBL: Karmastocracy

li_Karma_il.png

li_Karma_il.png

signature-bar-white.gif

[stumbleupon]

* Sits on a mossy rock with a notebook in hand, observing the behavior of the specimens dubbed "Fanboys"

~

"Even when the odds are against you, even when the chance of victory is bleak and your situation looks hopeless, take a look at the horizon, and think back to what you have learned. You'll be filled with the confidence to take on the world."

  • Author

Has ANYBODY else encountered this issue? This happens on every PC I've tried so far (4+) but I've not tried different accounts...

Guide to Everything Fletching XBL: Karmastocracy

li_Karma_il.png

li_Karma_il.png

signature-bar-white.gif

[stumbleupon]

* Sits on a mossy rock with a notebook in hand, observing the behavior of the specimens dubbed "Fanboys"

~

"Even when the odds are against you, even when the chance of victory is bleak and your situation looks hopeless, take a look at the horizon, and think back to what you have learned. You'll be filled with the confidence to take on the world."

I've not had the bug happen to me. Are you 100% sure youve filled in every section?

Want to be my friend? Look under my name to the left<<< and click the 'Add as friend' button!

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Big thanks to Stevepole for the signature!^

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