jasignhagj Posted June 29, 2009 Share Posted June 29, 2009 My computer recently got a virus, and it has deleted system 32/rundlll32 and other important files. i have no intrest in trying to fix this, but when i went to backup my files to DVD on "MY COMPUTER", instead of my 2 DVD drives, i see 4 cd drives. when i try to open them, 2 say Please insert disk, although there is a disk in, and 2 say (disk drive letter):/s not accessable incorrect function. i am also not able to start in safe mode. disapeared Please help Link to comment Share on other sites More sharing options...
Ellhound Posted June 29, 2009 Share Posted June 29, 2009 Where are the files your trying to backup located? Are they on the same partition as windows? If this is the case, and you have another partition simply move them there and reinstall windows. If you dont have another partition, you could look into making one. There are plenty of programs that can make your current partition smaller, and add a second one. Once your files are on a secondary partition you dont have to worry about losing them when you reinstall windows. Alternatively, if you have another computer, you can simple hook up the hard drive from the 'broken' computer to the other one, and backup the files from there. [Ellhound JR][Combat [bleep]][138][200M Attack XP][134/200M Hitpoints XP][250+ jad kills][ <!-- m -->http://www.ellhound.com<!-- m -->] Link to comment Share on other sites More sharing options...
jasignhagj Posted June 29, 2009 Author Share Posted June 29, 2009 The problem is i have a virus and i want to completly format the HDD to get rid of it. if i connect it to another computer, the virus could spread. im trying with my grandpas Portable HD, but i still want to know where my DVD drives went. Link to comment Share on other sites More sharing options...
Jard_Y_Dooku Posted July 1, 2009 Share Posted July 1, 2009 My computer recently got a virus, and it has deleted system 32/rundlll32 and other important files. i have no intrest in trying to fix this, but when i went to backup my files to DVD on "MY COMPUTER", instead of my 2 DVD drives, i see 4 cd drives. when i try to open them, 2 say Please insert disk, although there is a disk in, and 2 say (disk drive letter):/s not accessable incorrect function. i am also not able to start in safe mode. disapeared Please help LMFAO. EDIT: Never mind, I see why you said this. The easiest way to back up your files would be to get a external USB hard drive and put them there, then BANHAMMER your hard drive and reinstall Windows. Never trust anyone. You are always alone, and betrayal is inevitable.Nothing is safe from the jaws of the decompiler. Link to comment Share on other sites More sharing options...
Ellhound Posted July 2, 2009 Share Posted July 2, 2009 A portable hard disk is a good idea too. Though you may want to be careful when you have reinstalled the computer. If you simply connect the portable disk you risk infecting your computer again. As for the DVD drives disappearing, you say you had a virus that deleted some critical system files. That may well be the cause. Either way, format your hard drive, reinstall windows. Your DVD drive should work again after that. If it does not, your looking at a hardware problem. [Ellhound JR][Combat [bleep]][138][200M Attack XP][134/200M Hitpoints XP][250+ jad kills][ <!-- m -->http://www.ellhound.com<!-- m -->] Link to comment Share on other sites More sharing options...
VARN Posted July 2, 2009 Share Posted July 2, 2009 Look in your device manager for any yellow exclamation points. That may indicate you need to reinstall a driver. Link to comment Share on other sites More sharing options...
jasignhagj Posted July 12, 2009 Author Share Posted July 12, 2009 thanks, i used a external hd for the backup. the reason i wanted disks was that i had reader_s[Caution: Executable File], and it can infect external drives. i formatted though, and everything seems to work fine. The reader_s[Caution: Executable File] is a nasty thing tho, it infects every exe fileon your computer. Link to comment Share on other sites More sharing options...
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