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Need help with recovery questions! PLEASE HELP ME!

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Hello, my name is Iggy, and I have played RuneScape (Or started) in 2007-8. I only recently picked the game up again, and I have full black armour and am currently a wizard. I needed those fancy boots tho. I NEED THEM. So I went to the stronghold of security, and when I get to the famine level, the grain of plenty states this:

leTo8Mr.png

 

After I reply:

auEyJGq.png

 

Usually this would be easy to fix, but when I go into account settings I get this:

ZnDuTkV.png

 

And just to prove they aren't working:

TBP8whs.png

 

I don't understand. Why can't I access or change my questions? Also I have tried changing my parents email address but I don't know what I set that to when I made the account. Any ideas?

- Thanks

- Iggs

I am not seeing the pictures, but from what I gather you played Runescape a small amount back then and have not gained much on the account? If this is correct, I would say make a new account and start from scratch. This game has changed an INSANE amount since 2008 and you definitely will have a bunch of catching up to do. If you start a new account the new tutorial does a good job of teaching you and showing you around the various parts of the game. Starting a new account will also help with the account issues.

 

Welcome to Runescape and enjoy your adventure!

  • Author

Dude I have been playing for the past year pretty much, and I have like level 30 on alot of things, and am combat like level 60-70. I ain't from scratch unless there is away to transfer your levels on skills. So does anyone HAVE ANY IDEAS ON THE ACTUAL FORUM instead of telling me to restart. I swear the game is glitching or something. (Also I an not sure why you can't see the images!)

I did not mean to insult you in any way. Just from reading your original post it seemed to me that you were a beginning player. I have no clue what is wrong with your account. I shall step aside and let people with more knowledge of the system answer your question.

 

I believe the reason I cannot see the pictures is because of my internet. :P

 

Good Luck!

  • Author

I did not mean to insult you in any way. Just from reading your original post it seemed to me that you were a beginning player. I have no clue what is wrong with your account. I shall step aside and let people with more knowledge of the system answer your question.

 

I believe the reason I cannot see the pictures is because of my internet. :P

 

Good Luck!

 

Sorry I kind of got angry -_-    

 

Also I cannot enable JAG for some reason. It does not show up in my account settings!

When you log in on the lobby click on the lower bar, just above the ad banner. Try and enable JAG from there.

Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness that most frightens us. We ask ourselves, 'Who am I to be brilliant, gorgeous, talented, fabulous?' Actually, who are you not to be?~ Marianne Williamson

 

For account help/issues, please follow this link:

Account Help

. If you need further assistance, do not hesitate to PM me or post here.

Send a customer support message to Jagex. Seems they forgot about Stronghold of Security.

現実とうひを繰り返してもうそうしてんだ

 

  • Author

Send a customer support message to Jagex. Seems they forgot about Stronghold of Security.

 

How do I do that? For some reason I cannot post on the customer support forums (Being the reason I posted here).

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