Made a mistake :(

[magictv]

Hi, I ordered myself a new laptop with windows pro as the operating system from dell and managed to select the windows pro without the disc so it just comes installed on the computer and I do not have the operating systed disk which costs an extra ÃÆââ¬Å¡Ãâã5.88 ontop. Basically I was wondering if you think if I ring them up and offer to send them ÃÆââ¬Å¡Ãâã6 and a stamped adressed envelope they will send me the disk?

 

 

 

If not I'm going to cry, I really really want that disk incase I need to re-install windows.

 

 

 

Thanks.

 

 

 

:cry: :cry: :cry:

[tunaboy692004]

If you bought it from dell, that will send you one. Infact, i belive they send them for free if you have the details on the computer you bought. Because with mine i didnt order a disk, and i just told them the purchase information and they sent me mine.

[weezcake]

I'd call Dell and ask them about it. You're usually really nice about replacing things and/or sending you things for free :wink:

[magictv]

Thanks for the replies guys, and thanks for the accidental compliment there weez ;)

 

 

 

When I ring them should I ring the guy who I bought the computer off or should I ring the main line again?

 

 

 

Thanks again.

 

 

 

EDIT: Also what should I say to them?

[Mercifull]

Ring Dell and say you want a windows disc. Be sure to have the licence details to hand when you call.

[weezcake]

Thanks for the replies guys, and thanks for the accidental compliment there weez ;)

 

 

 

Hah, no problem. :wink:

 

 

 

I'd call Dell's customer service and explain your situation. And have your service tag ready!

[magictv]

YAY! Thanks all, I rang them up and I'm getting 5 discs shipped out with all the drivers and the win XP Pro disc too so I am now :)

 

 

 

Oh and they have great customer support. *thumps up to Julie in the main call place and the helpfull man from Ireland at the technical support centre* I love you both.