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blank screen?

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My friend tried to get on runescape this morning, but even the main screen won't work, he keeps getting a blank screen.

 

he's using firefox, windows XP

 

all the other websites work ok.

 

does anyone know what the problem might be? and how to solve it?

 

thnx

 

 

 

*he's getting a white browser sceen, he also tried to get on the site using another computer, but that one gave him a white screen too, could it be his IP adress?

 

 

 

* he also downloaded the file that lets you on runescape trough a shortcut on the desktop, but that gives him a black screen.

 

 

 

*also when he tried searching for runescape with google, it wouldnt go to search results, i'm thinking his computer somehow blocked everything with the word runescape in it?

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What do you mean blank screen? I assumed the monitor wasn't working -- but since you said "all the other websites work ok", I guess you mean a website won't work?

 

 

 

Please clarify. Are you getting a white runescape screen that won't load?

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Retired tip.it moderator.

Teaching and inspiring.

  • Author

i edited the post, added some more info, hope you can help me out now

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  • Author

does anyone know what the problem might be?

 

I checked his jagex msgs for him, and he does have an abuse report, which i appealed now.

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does anyone know what the problem might be?

 

I checked his jagex msgs for him, and he does have an abuse report, which i appealed now.

Be careful, account sharing is a perminant bannable offence

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Mercifull.png

Mercifull <3 Suzi

"We don't want players to be able to buy their way to success in RuneScape. If we let players start doing this, it devalues RuneScape for others. We feel your status in real-life shouldn't affect your ability to be successful in RuneScape" Jagex 01/04/01 - 02/03/12

  • Author

yes well i'm aware of that, and so is he, but how else was he supposed to see what was wrong?

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  • Author

any suggestions?

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  • Author

he has java platformTM 2, i have the same one, i am also running firefox on windows xp, and mine is running just fine. so it isnt the java

 

 

 

*note: its not just the game that won't load, its the whole site, including the main page. when he looks up runescape at google, even search results wont come up with anything. is his IP adress banned?

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  • Author

come on people, i need help!

rehva.png
*note: its not just the game that won't load, its the whole site, including the main page. when he looks up runescape at google, even search results wont come up with anything. is his IP adress banned?

 

 

 

If his IP was banned from Runescape, he should not have any trouble looking up Runescape on google.

 

 

 

Did someone put some kind of parental controls onto the computer that blocks anything related to Runescape?

==================================

Retired tip.it moderator.

Teaching and inspiring.

  • Author

well its his personal computer, so i don't think anyone could actually..

 

but if someone managed to do it.. where could i find it?

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  • Author

anyone? :cry:

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