jagex gives automated replys?

[f2p4life]

well, its like this, i sent a query to jagex about bank space...well, i did get a reply...by a mod bartlett. heres what the reply and the query is :

 

 

 

 

 

 

 

We are contacting you now on the matter of more F2P Bank Space. We are in dire need of more bank space. We already have no room for our essential items, and to add to that bulk, you have given us the new Sceptre pieces, and many holiday items that have collected over several years. Considering this, we ask for 12 new bank slots. http://forum.tip.it/viewtopic......89#3470189

 

 

 

-RS Community

 

 

 

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Dear Benedict666,

 

 

 

Thank you for contacting Jagex.

 

 

 

 

 

 

 

Thank you for taking the time to contact Jagex.

 

 

 

 

 

 

 

At Jagex we always aim to respond to every message we receive from our players individually and as quickly as possible.

 

 

 

 

 

 

 

Unfortunately, due to the massive growth in popularity of Runescape and the increasing number of queries that brings, we have not been able to keep up, and are not able to offer a personal response this time. We are increasing the size of our customer support unit and hopefully the next time you need help you will be able to get a quick answer!

 

 

 

 

 

 

 

We always give priority to answering all member queries personally, but we are now aiming to answer more free player queries. This number will increase even more in the coming weeks.

 

 

 

 

 

 

 

Why not consider becoming a member and help support the continued development of the game? Plus you'll also get a range of extra features and benefits like four extra bank pages, exclusive quests and you get no adverts that can sometimes put you off your game.

 

 

 

As a Member you also get access to the Forums which can usually answer any query you have allowing you more time to play the game.

 

 

 

 

 

 

 

RuneScape.com holds a mass of information on RuneScape and quite often you will find the answer you are looking for here, whether it be technical, billing or game related - one of the FAQ's is bound to help.

 

 

 

 

 

 

 

If you have tried this and still cannot find an answer to your query, please resubmit it again and we will try to give a personal response.

 

 

 

 

 

 

 

Once again, many thanks for your query, and apologies that we cannot give a personal response at this time.

 

 

 

 

 

 

 

Sincerely,

 

 

 

RuneScape Customer Support

 

 

 

 

 

 

 

Good Luck. :)

 

 

 

 

 

 

 

Please always refer to the RuneScape Knowledge Base to find the answer to your queries quicker.

 

 

 

 

 

 

 

You can also find help on all free player and all new member quests through the QuestHelp system.

 

 

 

 

 

 

 

Yours Sincerely

 

 

 

Mod Bartlett

 

 

 

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my friend(f2p too) also sent in a query and also got the same reply as mine, word for word. does this also happen to p2ps? care to share jagexs reply with us?

[Dalcyte]

because they hear this so much, they won't reply. However when i asked about chaos druids and the double herb drops, it took a few days but i got a real reply.

[Brinner]

z0mg r3p0rt th3m f0r aut01ng!!!1!!!!shift+1!!!

 

 

 

 

 

 

 

well anyway... ya they have automatic ones all the time and f2pers have a less chance of them getting em answered...

[LinovUSA]

For most cases they give automatic replies.

[hyperbabe701]

its automated i sent them a totally different message and i got the same reply.