Grr..ive tried using the guide on msn.com, but it hasnt helped/worked.

 

 

 

 

 

 

 

Basically, i tried to log into messenger 7.5 this evening, but the 'we are sorry, we are unable to connect you' message pops up. i click troubleshoot, and it says the problem is with my 'key ports' which i know from experience is summat to do with the firewall.

 

 

 

PLEASE can someone help me get messenger working again?

try checking your firewall settings, internet security settings and thats all i can think of atm. soz im not much help

After you did the troubleshoot did you actually click repair? I get this every now and then with the key ports, I just click repair and it works again.

yup did repair and everything, just doesnt work.

click start, configuration, red connections, dissable and re-nable the internet connection and then right click it and hit repair, it will renew your ip direction along with other things, the open msn, use the trouble shoting and viola, you got it. If not, your problem is related too errr...Ok, i dk, try contacing your internet provider.