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hs err pid log files


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#1
lordkafei
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lordkafei

    Demon Vanquisher

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Found one of these today in my Runescape directory. I was ranging black dragons at the time, and recall a severe disconnection event ("Connection Lost"), though my Internet connection itself did not fail and game play resumed nearly a minute later.
I can't say whether the disconnection caused the dump or whether it was vice-versa. :blink:
This is the latest version of Java, installed last night. It's also an old version of the client (Product Version 1.0.0.2)

The problematic frame points to mshtml.dll; the version I have is 8.00.6001.18975 (longhorn_ie8_gdr.100907-1700)

Sent the header to Jagex in a bug report. Curious to know whether anyone else is getting dump files at present.

Contents of the dump file, for the curious:

==========

#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x3d0e9851, pid=1572, tid=3284
#
# JRE version: 6.0_22-b04
# Java VM: Java HotSpot™ Client VM (17.1-b03 mixed mode, sharing windows-x86 )
# Problematic frame:
# C [mshtml.dll+0x249851]
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/...eport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

--------------- T H R E A D ---------------

Current thread (0x0617a800): JavaThread "Thread-0" [_thread_in_native, id=3284, stack(0x066a0000,0x067a0000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x000000f0

Registers:
EAX=0x00000000, EBX=0x00000000, ECX=0x0000001f, EDX=0x329b3058
ESP=0x0679fa24, EBP=0x0679fa3c, ESI=0x01baf4c8, EDI=0x7c8097e0
EIP=0x3d0e9851, EFLAGS=0x00010246

Top of Stack: (sp=0x0679fa24)
0x0679fa24: 00000000 01baf4c8 329ab4c8 3cfa0640
0x0679fa34: 01baf4c8 00000000 0679fa50 3cf9ddc9
0x0679fa44: 01baf4c8 0617a800 01c5cd20 0679fa60
0x0679fa54: 3cf7a576 01baf4c8 329ab4c8 0679faac
0x0679fa64: 6d403099 01c5cd20 03859f37 0617a918
0x0679fa74: 0679fab4 01c5cd20 00000000 00000008
0x0679fa84: 30b0c470 30a694d0 0679fa8c 00000000
0x0679fa94: 0679fac0 329b3058 00000000 329ab4c8

Instructions: (pc=0x3d0e9851)
0x3d0e9841: 14 2b 3d 3d 8b 3d f4 13 ea 3c 8b f1 ff d7 33 db
0x3d0e9851: 39 98 f0 00 00 00 74 1f ff 35 14 2b 3d 3d ff d7


Stack: [0x066a0000,0x067a0000], sp=0x0679fa24, free space=3fe0679f558k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [mshtml.dll+0x249851]
C [mshtml.dll+0xfddc9]
C [mshtml.dll+0xda576]
C [jp2iexp.dll+0x3099]
j sun.plugin2.main.server.IExplorerPlugin.javaScriptReleaseObject(Lsun/plugin2/liveconnect/BrowserSideObject;)V+4
j sun.plugin2.main.server.LiveConnectSupport$PerPluginInfo.releaseAllObjects()V+34
j sun.plugin2.main.server.LiveConnectSupport.shutdown(I)V+42
j sun.plugin2.main.server.JVMInstance.unregisterApplet(I)V+63
j sun.plugin2.main.server.JVMInstance.dispose()V+67
j sun.plugin2.main.server.JVMInstance.access$2600(Lsun/plugin2/main/server/JVMInstance;)V+1
j sun.plugin2.main.server.JVMInstance$Listener.jvmExited(Lsun/plugin2/jvm/JVMLauncher;)V+86
j sun.plugin2.jvm.JVMLauncher.fireJVMExited()V+31
j sun.plugin2.jvm.JVMLauncher.access$300(Lsun/plugin2/jvm/JVMLauncher;)V+1
j sun.plugin2.jvm.JVMLauncher$JVMWatcher.run()V+50
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub
V [jvm.dll+0xf3a9c]
V [jvm.dll+0x186591]
V [jvm.dll+0xf3c67]
V [jvm.dll+0xf3cdd]
V [jvm.dll+0x11da00]
V [jvm.dll+0x1e7004]
V [jvm.dll+0x185f3c]
C [MSVCR71.dll+0x9565]
C [kernel32.dll+0xb729]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.plugin2.main.server.IExplorerPlugin.iUnknownRelease(J)V+0
j sun.plugin2.main.server.IExplorerPlugin.javaScriptReleaseObject(Lsun/plugin2/liveconnect/BrowserSideObject;)V+4
j sun.plugin2.main.server.LiveConnectSupport$PerPluginInfo.releaseAllObjects()V+34
j sun.plugin2.main.server.LiveConnectSupport.shutdown(I)V+42
j sun.plugin2.main.server.JVMInstance.unregisterApplet(I)V+63
j sun.plugin2.main.server.JVMInstance.dispose()V+67
j sun.plugin2.main.server.JVMInstance.access$2600(Lsun/plugin2/main/server/JVMInstance;)V+1
j sun.plugin2.main.server.JVMInstance$Listener.jvmExited(Lsun/plugin2/jvm/JVMLauncher;)V+86
j sun.plugin2.jvm.JVMLauncher.fireJVMExited()V+31
j sun.plugin2.jvm.JVMLauncher.access$300(Lsun/plugin2/jvm/JVMLauncher;)V+1
j sun.plugin2.jvm.JVMLauncher$JVMWatcher.run()V+50
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x06182000 JavaThread "JRE 1.6.0.22 Heartbeat Thread" [_thread_blocked, id=268, stack(0x064a0000,0x065a0000)]
=>0x0617a800 JavaThread "Thread-0" [_thread_in_native, id=3284, stack(0x066a0000,0x067a0000)]
0x0372d400 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=3876, stack(0x06050000,0x06150000)]
0x036f5800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=664, stack(0x05e50000,0x05f50000)]
0x036e6c00 JavaThread "CompilerThread0" daemon [_thread_blocked, id=780, stack(0x05d50000,0x05e50000)]
0x036e5400 JavaThread "Attach Listener" daemon [_thread_blocked, id=3104, stack(0x05c50000,0x05d50000)]
0x036e4400 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=1888, stack(0x05b50000,0x05c50000)]
0x036e0400 JavaThread "Finalizer" daemon [_thread_blocked, id=2272, stack(0x05a50000,0x05b50000)]
0x036db800 JavaThread "Reference Handler" daemon [_thread_blocked, id=1664, stack(0x05950000,0x05a50000)]
0x032c6c00 JavaThread "main" [_thread_in_native, id=3264, stack(0x00040000,0x00140000)]

Other Threads:
0x036da400 VMThread [stack: 0x05850000,0x05950000] [id=1576]
0x03708c00 WatcherThread [stack: 0x05f50000,0x06050000] [id=2256]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
def new generation total 4928K, used 1545K [0x309a0000, 0x30ef0000, 0x31440000)
eden space 4416K, 34% used [0x309a0000, 0x30b224b8, 0x30df0000)
from space 512K, 0% used [0x30df0000, 0x30df0000, 0x30e70000)
to space 512K, 0% used [0x30e70000, 0x30e70000, 0x30ef0000)
tenured generation total 10944K, used 0K [0x31440000, 0x31ef0000, 0x329a0000)
the space 10944K, 0% used [0x31440000, 0x31440000, 0x31440200, 0x31ef0000)
compacting perm gen total 12288K, used 828K [0x329a0000, 0x335a0000, 0x369a0000)
the space 12288K, 6% used [0x329a0000, 0x32a6f090, 0x32a6f200, 0x335a0000)
ro space 10240K, 51% used [0x369a0000, 0x36ecbaf8, 0x36ecbc00, 0x373a0000)
rw space 12288K, 54% used [0x373a0000, 0x37a376d8, 0x37a37800, 0x37fa0000)

Dynamic libraries:
0x00400000 - 0x00448000 D:\runescape\oldrunescape[Caution: Executable File]
0x7c900000 - 0x7c9b2000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8f6000 C:\WINDOWS\system32\kernel32.dll
0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f03000 C:\WINDOWS\system32\RPCRT4.dll
0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll
0x5d090000 - 0x5d12a000 C:\WINDOWS\system32\COMCTL32.dll
0x77f10000 - 0x77f59000 C:\WINDOWS\system32\GDI32.dll
0x7e410000 - 0x7e4a1000 C:\WINDOWS\system32\USER32.dll
0x763b0000 - 0x763f9000 C:\WINDOWS\system32\comdlg32.dll
0x7c9c0000 - 0x7d1d7000 C:\WINDOWS\system32\SHELL32.dll
0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll
0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
0x774e0000 - 0x7761e000 C:\WINDOWS\system32\ole32.dll
0x77120000 - 0x771ab000 C:\WINDOWS\system32\OLEAUT32.dll
0x7df70000 - 0x7df92000 C:\WINDOWS\system32\oledlg.dll
0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL
0x629c0000 - 0x629c9000 C:\WINDOWS\system32\LPK.DLL
0x6fb80000 - 0x6fbfd000 C:\WINDOWS\system32\USP10.dll
0x773d0000 - 0x774d3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll
0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\uxtheme.dll
0x10000000 - 0x1000e000 C:\WINDOWS\system32\PGPhk.dll
0x74720000 - 0x7476c000 C:\WINDOWS\system32\MSCTF.dll
0x77b40000 - 0x77b62000 C:\WINDOWS\system32\apphelp.dll
0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime
0x76fd0000 - 0x7704f000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll
0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll
0x3e1c0000 - 0x3ec55000 C:\WINDOWS\system32\ieframe.dll
0x3dfd0000 - 0x3e1b8000 C:\WINDOWS\system32\iertutil.dll
0x78130000 - 0x78263000 C:\WINDOWS\system32\urlmon.dll
0x3d930000 - 0x3da16000 C:\WINDOWS\system32\WININET.dll
0x00ee0000 - 0x00ee9000 C:\WINDOWS\system32\Normaliz.dll
0x769c0000 - 0x76a74000 C:\WINDOWS\system32\USERENV.dll
0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\ws2_32.dll
0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll
0x3cea0000 - 0x3d452000 C:\WINDOWS\system32\mshtml.dll
0x01b50000 - 0x01b79000 C:\WINDOWS\system32\msls31.dll
0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL
0x746f0000 - 0x7471a000 C:\WINDOWS\system32\msimtf.dll
0x75cf0000 - 0x75d81000 C:\WINDOWS\system32\MLANG.dll
0x76ee0000 - 0x76f1c000 C:\WINDOWS\system32\RASAPI32.dll
0x76e90000 - 0x76ea2000 C:\WINDOWS\system32\rasman.dll
0x5b860000 - 0x5b8b5000 C:\WINDOWS\system32\NETAPI32.dll
0x76eb0000 - 0x76edf000 C:\WINDOWS\system32\TAPI32.dll
0x76e80000 - 0x76e8e000 C:\WINDOWS\system32\rtutils.dll
0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll
0x5cd70000 - 0x5cd77000 C:\WINDOWS\system32\serwvdrv.dll
0x5b0a0000 - 0x5b0a7000 C:\WINDOWS\system32\umdmxfrm.dll
0x77c70000 - 0x77c95000 C:\WINDOWS\system32\msv1_0.dll
0x76790000 - 0x7679c000 C:\WINDOWS\system32\cryptdll.dll
0x76d60000 - 0x76d79000 C:\WINDOWS\system32\iphlpapi.dll
0x68000000 - 0x68036000 C:\WINDOWS\system32\rsaenh.dll
0x71a50000 - 0x71a8f000 C:\WINDOWS\System32\mswsock.dll
0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll
0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll
0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll
0x02620000 - 0x02635000 C:\WINDOWS\system32\PGPlsp.dll
0x3d7a0000 - 0x3d854000 c:\windows\system32\jscript.dll
0x02770000 - 0x02a35000 C:\WINDOWS\system32\xpsp2res.dll
0x1b000000 - 0x1b00c000 C:\WINDOWS\system32\ImgUtil.dll
0x76380000 - 0x76385000 C:\WINDOWS\system32\msimg32.dll
0x6d400000 - 0x6d41e000 C:\Program Files\Java\jre6\bin\jp2iexp.dll
0x7c340000 - 0x7c396000 C:\Program Files\Java\jre6\bin\MSVCR71.dll
0x71ad0000 - 0x71ad9000 C:\WINDOWS\system32\wsock32.dll
0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll
0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll
0x751d0000 - 0x751ee000 C:\WINDOWS\system32\wshbth.dll
0x77920000 - 0x77a13000 C:\WINDOWS\system32\SETUPAPI.dll
0x6d7f0000 - 0x6da97000 C:\PROGRA~1\Java\jre6\bin\client\jvm.dll
0x6d7a0000 - 0x6d7ac000 C:\PROGRA~1\Java\jre6\bin\verify.dll
0x6d320000 - 0x6d33f000 C:\PROGRA~1\Java\jre6\bin\java.dll
0x6d280000 - 0x6d288000 C:\PROGRA~1\Java\jre6\bin\hpi.dll
0x6d7e0000 - 0x6d7ef000 C:\PROGRA~1\Java\jre6\bin\zip.dll
0x6d420000 - 0x6d426000 C:\Program Files\Java\jre6\bin\jp2native.dll
0x6d1d0000 - 0x6d1e3000 C:\Program Files\Java\jre6\bin\deploy.dll
0x77a80000 - 0x77b15000 C:\WINDOWS\system32\CRYPT32.dll
0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll
0x6d600000 - 0x6d613000 C:\Program Files\Java\jre6\bin\net.dll
0x6d620000 - 0x6d629000 C:\Program Files\Java\jre6\bin\nio.dll
0x6d6a0000 - 0x6d6e6000 C:\Program Files\Java\jre6\bin\regutils.dll
0x6d000000 - 0x6d14a000 C:\Program Files\Java\jre6\bin\awt.dll

VM Arguments:
jvm_args: -Xbootclasspath/a:C:\PROGRA~1\Java\jre6\lib\deploy.jar;C:\PROGRA~1\Java\jre6\lib\javaws.jar;C:\PROGRA~1\Java\jre6\lib\plugin.jar -Xmx32m -Djava.awt.headless=true -Dkernel.background.download=false -Dkernel.download.dialog=false -XX:MaxDirectMemorySize=64m
java_command: <unknown>
Launcher Type: generic

Environment Variables:
CLASSPATH=.;C:\Program Files\Java\jre6\lib\ext\QTJava.zip
PATH=C:\Program Files\Common Files\ArcSoft\Bin;C:\server\Perl\site\bin;C:\server\Perl\bin;C:\server\php\;C:\server\Perl\bin\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Common Files\GTK\2.0\bin;F:\GTK\2.0\bin;C:\WINDOWS\system32\WindowsPowerShell\v1.0;C:\Program Files\Common Files\Roxio Shared\DLLShared;C:\WINDOWS\system32\WindowsPowerShell\v1.0;F:\QuickTime\QTSystem\
USERNAME=**********
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 39 Stepping 1, AuthenticAMD



--------------- S Y S T E M ---------------

OS: Windows XP Build 2600 Service Pack 3

CPU:total 1 (1 cores per cpu, 1 threads per core) family 15 model 39 stepping 1, cmov, cx8, fxsr, mmx, sse, sse2, sse3, mmxext, 3dnow, 3dnowext

Memory: 4k page, physical 3145200k(2383040k free), swap 6125572k(4873120k free)

vm_info: Java HotSpot™ Client VM (17.1-b03) for windows-x86 JRE (1.6.0_22-b04), built on Sep 15 2010 00:56:36 by "java_re" with MS VC++ 7.1 (VS2003)

time: Fri Oct 29 12:42:41 2010
elapsed time: 3474 seconds

PvP is not for me

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Real-world time saved since FT/W: Thousands of Hours


#2
Dax
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Dax

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I used to get these all the time when I played RuneScape, then it died off, and now it's back with my recent Minecraft obsession.

I don't know how to stop it, but I'ma watch this topic and see what's up. :unsure:

IAM_zps5081dd8d.png

Got my own theme music, it plays wherever I are.

Last.fm


#3
TyrantElf
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TyrantElf

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try reinstalling java or restarting your computer. Also, you can try deleting your .conf files from jagex.


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#4
Karvinen
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Karvinen

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try reinstalling java or restarting your computer. Also, you can try deleting your .conf files from jagex.

Somehow I doubt reinstalling Java would fix this, since "The crash happened outside the Java Virtual Machine in native code.".

Go to the downloads section of runescape and download&install the client. At least on my computer, it won't load mshtml.dll.

#5
Kevin
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Kevin

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I thought troubleshooting was a hobby or arcade game or something. I leave this forum disappointed.

#6
Orpheus
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Orpheus

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I thought troubleshooting was a hobby or arcade game or something. I leave this forum disappointed.

You aren't very well-informed, are you?

I'd still try to reinstall java or restart your computer. These occassionally crop up for me when I play Minecraft, but they're harmless. They're just output logs for when errors pop up.


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