I'm feeling hopeful about this whole situation. Even if the ticket fails I will still try to contact them via twitter, I have high hopes that with some persistence I will be able to recover my old account. But in the meantime, I have a few more questions: What are the main "best" weapons and armor now? I heard about Drygores about a month after I quit, for a frame of reference. The big elf city is accessible now? What can you do there besides steal from elves and farm moss? And what does the moss do (I heard something about new potions, not sure). I remember logging in once and there being some big god battlefield event thing. What was that and what was it about? I appreciate all the help you guys have given me so far. Thanks.