I'm having the same thing, the server crashed and thus our characters are "stuck" on it, although not active we have to wait until the servers are restarted before our characters are released and we're allowed back onto that server or other servers. No idea how long it'll be, it's a pain but there's nothing we can do about it. Ah ok thanks alot I was on the verge of a panic attack, thinking someones hacked my account lol