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RED X in litttle white box!


Angelina024

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My son has a laptop that is less than a year old and he is having problems getting on Runescape. Every time he attempts to enter a world a black screen with a small white box with a red x in it comes up. Does anyone know what this is or what i can do? PLEASE HELP! I would to love to use MY laptop but cant get it away from him! THANKS!

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Do you have the latest version of Java? I'm not sure if this would affect RS or not, but do you have Javascript disabled?

 

 

 

I'd suggest going to Runescape's official forums on their website (http://www.runescape.com, click 'Forums' on the left menu), then going to Tech support, and looking around there. Although you cannot post there unless you are a member (stupid jagex :roll: ), you can still browse the forums.

 

 

 

EDIT: Here's what Jagex says about the problem:

 

 

 

[hide=What Jagex said in the forums]Java Problems - PC

 

 

 

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A red X would imply you don't have java, just download it.

 

 

 

No it wouldn't, what else would be making the red x display?

'

 

 

 

The red X could also mean on the pop up that asks to trust the publisher of this content and you clicked remember this action and clicked no.

 

 

 

Do other java games or programs work?

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