Problems with Norton IS and my firewall.

[Dracion1]

I've been having problems recently with Norton Internet Security and programs which need Internet access. Since I've had issues with Norton using too much of my system's resources in the past, I've disabled it for the time being, using it about once a week to just to scan my computer. However, it seems to lock out any programs from the internet which aren't set to 'allow' on the program control menu. This happens when there are no Norton/Symantec processes running. I've also got all the tasks in msconfig disabled.

 

 

 

Anyway I can fix this? I've tried setting some programs to allow, but they seem to be reset when I launch the program to do my weekly scan.

 

 

 

Many thanks :)

[Dracion1]

I've got plans to get NOD32/AVG when my subscription runs out in a 100 days or so. My parents have agreed with this, they've had problems with it as well. I'm just looking for a (temporary) fix for now.

[Sbrideau]

Completely removing Norton should do the trick.

 

 

 

There are very good online scanners like Housecall or Kaspersky's that you can use in between the time you get a new antivirus.

 

 

 

Norton does that when it's installed and is not running. You can't do anything. I also VERY STRONGLY advise you, when the Norton subscribtion is about to run out, there will be a little envelope Icon in the active Icons thing in the bottom right of the screen. DON'T click on that, as it will give you a very bad virus, directly comming for Norton's server.

[Cruiser]

Norton does that when it's installed and is not running. You can't do anything. I also VERY STRONGLY advise you, when the Norton subscribtion is about to run out, there will be a little envelope Icon in the active Icons thing in the bottom right of the screen. DON'T click on that, as it will give you a very bad virus, directly comming for Norton's server.

 

What the hell are you smoking. An anti-virus company is not going to give you a virus for not renewing your subscription.

[Sbrideau]

Norton does that when it's installed and is not running. You can't do anything. I also VERY STRONGLY advise you, when the Norton subscribtion is about to run out, there will be a little envelope Icon in the active Icons thing in the bottom right of the screen. DON'T click on that, as it will give you a very bad virus, directly comming for Norton's server.

 

What the hell are you smoking. An anti-virus company is not going to give you a virus for not renewing your subscription.

 

 

 

Just subscibe to Norton and see what it does, anyway it was an easy fix to remove that virus. I saw that thing on all the computers I have seen norton close to end of subscription.

[D. V. Devnull]

Dracion1, I hate to say it, but it looks like Norton took control of your TCP/IP stack. Only way you're going to fix this problem is to fully uninstall Norton (and rip out all their blasted registry crap that they didn't remove on their own) ... Then drop in a combo of ZoneAlarm (or Comodo) and NOD32 (or AVG or Avast!) to keep your PC safe. BTW, keep Norton active for long enough that you can get the Installers for ZA/Comodo/NOD32/AVG/Avast!, then you can ditch Norton after. Having at least some Firewall/AV protection is better than none at all while trying to make the switch. :geek: ... Oh, and make sure you totally unplug your internet connection from your computer (preferable physically) while you're switching. (Yes, that means you'll have to print out the norton removal instructions beforehand, but you'll be glad that you did!) ;)

 

 

 

 

 

sbrideau2000, are you SURE you saw Symantec trying to give a virus to anyone leaving their software behind? :shock:

 

 

 

 

 

~Mr. D. V. Devnull

[Sbrideau]

D. V. Devnull, and others as well, I will say what happened to me. When I had Norton, a few years ago (now Kaspersky FTW!), and the subscription was about to end, I got that envelope thing in the active icon bar thing, and when I hovered the mouse over, it said something along the lines of "You got mail - Norton Internet security 2006". Clicked on it and it said that I could download the 2008 version (since it had just gone out), and so I did. The computer immediately restarted (BSOD as you would have guessed) and was in that restart loop because of constant BSODs. Decided to go on Safe-mode, and since it seemed like a virus, tried running Norton, but then: Restart (BSOD, but computer is so fast that it restarts immediately). I don't remember how we repaired that, but it was quite an easy fix, and after that, when I installed Kaspersky (I still have 90 days today left then I'm going to try NOD32), and scanned with Kaspersky, Norton being uninstalled, and found 5 viruses in what Norton files there were left. I also remember having trouble like a year after I uninstalled Norton, and that trouble was related to Norton that didn't completely uninstall.

 

 

 

Yes, I did know that Norton was not good, but didn't know that when I bought it, proves advertisement works rofl. A friend told me it happened to him too, and I saw that envelope thing on my parent's computer before they sold the computer too. I would've like to have seen that happen on their computer too, but I guess it wasn't even strong enough to download and hard drive was full on their computer, that was 7 years old. I also had decided to do a clean reinstall back then since there were quite a lot of errors in windows that I was getting, and Ends out I had 3 viruses that resisted that reinstall.

[D. V. Devnull]

sbrideau, my apologies for making you think I wanted the whole history lesson. I was just asking a simple "yes-or-no" type of question. :(

 

 

 

BTW, I have had my own upsets with seeing Norton fail, so I know how you feel. NOD32 has caught 200 viruses at the time of the initial install, viruses which Norton missed before. Since that, it has been catching new viruses, left and right, even ones it didn't have definitions for, and even some new ones that it didn't have a match of characteristics with other viruses on. (That last part, I haven't mentioned before, but it's true.) So I think you'll like NOD32, although you'll have to configure a number of options to set it at its' most secure. :) ... (Some [bleep] set it up for speed in its' default options, but even at most secure, it is still blazingly fast.)

 

 

 

~D. V. Devnull

[Dracion1]

Thanks guys :thumbsup: I remember having to download the brute force removal tool the last time I wanted to uninstall Norton from my computer, and how much of a pain it was. While I' on the subject of AV suites, I noticed that ESET now have a smart security package as well NOD32. Would I be better of getting this instead of just NOD32? My only worry is that it'll take up more of my system's resources, which might prove to be an annoyance when playing some source games. Valve's website says that NOD32 is one of the offending AV suites, so I just wanted to check to save myself the issue of having lots of paged pool memory issues again :wall:.

 

 

 

Once again, many thanks :).

[ClareJonsson]

D_V_Devnull was quite right. Nortons internet security has a firewall, and firewalls work by breaking the IP stack, and inserting themselves in the break so they can control the traffic. If you uninstall the firewall it should reset it back to normal. But because you just stopped the firewall service, you ended up with a broken IP stack and no software to pass packets back and forth.

 

 

 

There is one thing you can do without uninstalling nortons completely, and that is to repair the IP stack by typing the following into a command prompt:

 

 

 

netsh int ip reset c:\resetlog.txt

[Dracion1]

Cheers Claire :thumbup: That's fixed some of my problems for now.

 

 

 

Any info on my other question would still be appreciated.

[D. V. Devnull]

Sadly, if Valve says that NOD32 will conflict with Steam and their games, then I guess you're stuck choosing something that's compatible, if and only if you don't want to say bye-bye to Valve... Have you checked about Avast! or AVG? :-s

 

 

 

 

 

(Surprising, I'm actually running an AV that watches things so well that Steam doesn't slip by, but I'll get bad lag in the process... Somebody goofed, and I hope it wasn't Eset.)

 

 

 

 

 

~Mr. Devnull

[Dracion1]

According to this document the offenders are NOD32, Norton and AVG (although that's only 7, which becomes unsupported soon). I'm just curious to know whether Smart Security will have any issues, as from what I've heard, it isn't nearly as resource intensive as Norton. Anyway, once my subscription is over I'll get the trial version, and then decide from there. I'd still welcome any feedback from people who've used NOD32 with source games :)

 

 

 

Thanks again :D

[adam_ross0]

I had those problems a while back with Norton. The only solution I found, after trying many, many different things, was to fully uninstall Norton and all of it's...'crap', for lack of a better term. I installed AVG and AVG Spyware, and scanned with both of those and Spybot: S&D to fully remove everything from the computer. :geek:

 

 

 

The computer had never been faster after that. I'll never use it again. :shame:

[D. V. Devnull]

According to this document the offenders are NOD32, Norton and AVG (although that's only 7, which becomes unsupported soon). I'm just curious to know whether Smart Security will have any issues, as from what I've heard, it isn't nearly as resource intensive as Norton. Anyway, once my subscription is over I'll get the trial version, and then decide from there. I'd still welcome any feedback from people who've used NOD32 with source games :)

 

 

 

Thanks again :D

 

Alright, I don't have any Steam-based games here, but I'm viewing Paged Pool Memory in Windows Task Manager, and Valve's article doesn't seem to hold any water right now. I actually pulled up one of the heavier games I have available to me, played it for a few, put it away, then checked, and NOD32 appears to NOT be taking up (and/or NOT willing to take up) much Paged Pool Memory at all. :-k

 

 

 

If and when you do try out NOD32, could you please post back an image of the numbers displayed in Windows Task Manager? :-s

 

 

 

Thanks in advance. :)

 

 

 

~D. V. Devnull

[Dracion1]

Many thanks DV : I'll give it a shot, especially since I'm planning to upgrade various parts of my computer anyway.

 

 

 

As far as paged pool memory goes when my computer is idle after booting:

 

 

 

With Norton: 97K+ :ohnoes:

 

Without: <40K

[D. V. Devnull]

<<<Quote Snip>>>

 

 

 

As far as paged pool memory goes when my computer is idle after booting:

 

 

 

With Norton: 97K+ :ohnoes:

 

Without: <40K

 

Is that really "KB", or is it "MB"? The numbers given in WTM (Windows Task Manager) are normally already "KB" themselves, so if you're seeing thousands there, then you may have misinterpreted and are looking at "MB"... Heck, maybe you could give us a screenshot of just that part of your WTM display, just to clear up any doubts? :-s ... (BTW, I'd be thankful if you did. :) ...)

 

 

 

~D. V. Devnull

[Sbrideau]

<<<Quote Snip>>>

 

 

 

As far as paged pool memory goes when my computer is idle after booting:

 

 

 

With Norton: 97K+ :ohnoes:

 

Without: <40K

 

Is that really "KB", or is it "MB"? The numbers given in WTM (Windows Task Manager) are normally already "KB" themselves, so if you're seeing thousands there, then you may have misinterpreted and are looking at "MB"... Heck, maybe you could give us a screenshot of just that part of your WTM display, just to clear up any doubts? :-s ... (BTW, I'd be thankful if you did. :) ...)

 

 

 

~D. V. Devnull

 

 

 

Lol on that I think he meant 97k+ kb :roll:

[Dracion1]

Sorry, I did mean MN instead of KB #-o I use process explorer over task manager which just lists the values in K, meaning they display as 40,000 for example rather than 40,000,000.

 

 

 

This is the values I got whilst running Fx3 for example: