HexiledRazz Posted June 20, 2008 Share Posted June 20, 2008 The other day i wanted to make a new members account. But when i put in a the details for the card i was using, it said payment declined. so i tried the next day, but i got the same thing. But, the bank account is still being charged for it, but the account can't log into a members' world. I'm not sure whats going on here, but could it be that 2 accounts can't be in the same card?(my main P2P is on this card too) Hexiled Razz. Player since March 8th, 2005. Link to comment Share on other sites More sharing options...
Latinoking Posted June 20, 2008 Share Posted June 20, 2008 Do you have money in your bank account? I got charged 5 times by Jagex, but they never got money. Instead the bank charged me 35 dollars every time. -.- I am Teh_King[My dA][My Last.FM][My Twitter] Link to comment Share on other sites More sharing options...
HexiledRazz Posted June 20, 2008 Author Share Posted June 20, 2008 Yea, a check hit the bank last night at midnight, but still didn't work. PS, I wont be able to reply for about a few hours, going to work. Hexiled Razz. Player since March 8th, 2005. Link to comment Share on other sites More sharing options...
CastleWars3 Posted June 20, 2008 Share Posted June 20, 2008 You're not allowed to use the same card for 2 diff accounts :^o So make sure they didn't take away your account, and also try to use a diff card... 99 Fletching - 08/14/08Fire Cape - 3/7/09Quest Cape - 12/29/0999 Defense - 3/17/10 Link to comment Share on other sites More sharing options...
Antaeus Posted June 20, 2008 Share Posted June 20, 2008 Yes, you are allowed to use the same card for multiple accounts. I definitely wouldn't try again with another card before this one gets sorted out. Especially since you've already been charged. I'd suggest contacting your bank and/or Billing Support. My payment has been declined. Why and what should I do next? There are a number of reasons as to why your a payment may have been declined, your card may have expired, your bank may have declined the payment or our own fraud protection system may have stopped the payment from being processed. We can't give an exact reason as to why a payment has been declined on the Forums for obvious security reasons. To find out what you should do next, please contact Billing Support by e-mail ([email protected]) or using our query system. (Main Menu > Customer Support > Billing > General Billing FAQ > Submit Billing Query) Link to comment Share on other sites More sharing options...
HexiledRazz Posted June 20, 2008 Author Share Posted June 20, 2008 Okay, i'm back. Tried again, but still didn't work... I'd like some more ideas before i contact jagex.... Hexiled Razz. Player since March 8th, 2005. Link to comment Share on other sites More sharing options...
Zargo_VI Posted June 20, 2008 Share Posted June 20, 2008 Okay, i'm back. Tried again, but still didn't work... I'd like some more ideas before i contact jagex....What are you waiting for? It ought to be much easier to just contact them since they should hold the information you need to solve the problem. If you have a goal, go for it :D Work hard, be proud and be yourself ;) Link to comment Share on other sites More sharing options...
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