June 20, 200818 yr The other day i wanted to make a new members account. But when i put in a the details for the card i was using, it said payment declined. so i tried the next day, but i got the same thing. But, the bank account is still being charged for it, but the account can't log into a members' world. I'm not sure whats going on here, but could it be that 2 accounts can't be in the same card?(my main P2P is on this card too) Hexiled Razz. Player since March 8th, 2005.
June 20, 200818 yr Do you have money in your bank account? I got charged 5 times by Jagex, but they never got money. Instead the bank charged me 35 dollars every time. -.- I am Teh_King[My dA][My Last.FM][My Twitter]
June 20, 200818 yr Author Yea, a check hit the bank last night at midnight, but still didn't work. PS, I wont be able to reply for about a few hours, going to work. Hexiled Razz. Player since March 8th, 2005.
June 20, 200818 yr You're not allowed to use the same card for 2 diff accounts :^o So make sure they didn't take away your account, and also try to use a diff card... 99 Fletching - 08/14/08Fire Cape - 3/7/09Quest Cape - 12/29/0999 Defense - 3/17/10
June 20, 200818 yr Yes, you are allowed to use the same card for multiple accounts. I definitely wouldn't try again with another card before this one gets sorted out. Especially since you've already been charged. I'd suggest contacting your bank and/or Billing Support. My payment has been declined. Why and what should I do next? There are a number of reasons as to why your a payment may have been declined, your card may have expired, your bank may have declined the payment or our own fraud protection system may have stopped the payment from being processed. We can't give an exact reason as to why a payment has been declined on the Forums for obvious security reasons. To find out what you should do next, please contact Billing Support by e-mail ([email protected]) or using our query system. (Main Menu > Customer Support > Billing > General Billing FAQ > Submit Billing Query)
June 20, 200818 yr Author Okay, i'm back. Tried again, but still didn't work... I'd like some more ideas before i contact jagex.... Hexiled Razz. Player since March 8th, 2005.
June 20, 200818 yr Okay, i'm back. Tried again, but still didn't work... I'd like some more ideas before i contact jagex....What are you waiting for? It ought to be much easier to just contact them since they should hold the information you need to solve the problem. If you have a goal, go for it :D Work hard, be proud and be yourself ;)
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