Lately my internet connection has been cutting out unpredictably. Some days it will cut out hardly at all, other times it will cut out every 10 minutes. It usually lasts 30 seconds to a minute, but seriously messes up any internet gaming. Its probably been going on a month now.

 

 

 

I called Rogers (my ISP, duh), and they said one of my cable modem signals may be off or something, and they said to make sure everything was properly ventilated and plugged in. My router and modem are both plugged in and well ventilated, but nothing is working. It happens on both computers attached to the router. Rogers also said it wasnt on there end, and might need to send a technician or something, which I would rather avoid, seeing as how I guarantee they will charge me big bucks and all they will do is tell me to get a new modem.

 

 

 

As Im writing this, my bro is telling me that the modem is making a light show of sorts when this happens (Im not usually on either of the computers when it happens). I have a Webstar DPC2100R2 Modem from Scientific-Atlanta, Inc. (my router is a D-Link DI-704UP, with the newest firmware). Anyways, there are 5 lights PC, Cable, Send, Receive, and Power. Normally, Cable and Power are constantly on, with Send and Receive flicking on and off. He says when the thing disconnects, Send and Receive stop flicking, then PC, Cable and Power stay on. Next, all five turn on for a second (like its restarting?. Then Cable and Power turn back on, and the internet works 20 or 30 seconds later.

 

 

 

 

 

Any help would be appreciated, thanks.

Try power cycling your router and modem. To power cycle first off unplug your router. Then unplug your modem wait about 30 seconds. Now plug in your modem first and then your router once the modem has booted up and is running. Did you change any on your router recently?

Hmm, from what I experienced, either the modem is broken or the outtage(sp?) comes from the ISP. If that happens to everyone around with he same ISP, you know what it is, and damn that was annoying when it happened to me.

 

 

 

As for the modem, since it's not the same I had, maybe the light pattern is different, but I did have lights flashing, first started to do this a few seconds, then it became hours after a few months and then it wouldn't reinitialize at all, even when power cycling.

 

 

 

Anyway, just telling, better to follow sloter's advice.

I did what you said, and apparently it's still doing it. So maybe I need a new modem.

Yeah, sounds like it might just be busted. :cry: