A couple weeks ago, I scanned my computer with Norton Antivirus, and it came up with two Trojan alerts, so I pressed the remove button on them, and Norton said it was all done, but couldn't remove the trojans... wtf? I just ignored it since I didn't really care.

 

 

 

Fast forward to like a half hour ago, I'm browsing YouTube while downloading some torrents (that isn't random info, I figured you guys should know what I was doing), and all of a sudden my laptop screen flashes blue (like the BSOD but not as much text) with a bunch of words, and then reboots. It reboots fine and when I log back in it says there was a serious error and asked me to report it. So I did.

 

It said it was caused by like drivers or something. The only things I had plugged in were a firewire cable leading to nothing (I had my camera plugged in before), and my iPod cable also leading to nothing.

 

 

 

How do I get rid of the trojans manually, because I feel like those caused the problem.

Get rid of that crap that Norton is and get a good antivirus like Avira Antivir, Kaspersky or NOD32.

Yeah, I was reading the other threads and uninstalled it.

 

I got Avira Antivir and Ad-Aware

The things you had plugged in are unlikely to have caused this. Drivers are pieces of software that make your system understand and work with hardware. It might have been the trojans, then again Norton might have been wrong.

 

I suggest scanning with several different antiviruses (tedious, yes), and seeing if they all report the same thing.

 

 

 

A dodgy device driver will cause a BSOD, so it's likely that what you had was a BSOD, despite having less text.

 

 

 

If it does happen again, grab the error code, that will help.

Get Norton off your comp, seriously, it's terrible and it hogs all your RAM too.

OMFG NORTON@@@ (Kills himself)

 

 

 

If you wanna pay, listen to those guys up ^^

 

 

 

If you want a free one, Avira or Avast! is your thing.