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Pw keeps changing [ URGENT ]


Alphaerium

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Hi guys, I wanted to log on this morning and I saw my pw was changed so I changed it again, renewed recovery questions and it worked well.

Want to get on now and the damn pw is changed again!? ..

 

What to do .. I can't do anything I ran a trojan killer and a virus-scan and It can't find anything..

 

Please help me out!

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Hi guys, I wanted to log on this morning and I saw my pw was changed so I changed it again, renewed recovery questions and it worked well.

Want to get on now and the damn pw is changed again!? ..

 

What to do .. I can't do anything I ran a trojan killer and a virus-scan and It can't find anything..

 

Please help me out!

 

Disinstall everything and use your factory recovery disks.

lcchs.png

lcchs.png

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Hi guys, I wanted to log on this morning and I saw my pw was changed so I changed it again, renewed recovery questions and it worked well.

Want to get on now and the damn pw is changed again!? ..

 

What to do .. I can't do anything I ran a trojan killer and a virus-scan and It can't find anything..

 

Please help me out!

 

Disinstall everything and use your factory recovery disks.

 

Kinda extreme there, just change it again and report it on forum I guess, unless you really want to reformat everything.

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Guild Wars 2-In game screenshot, the MMORPG you are waiting for. Click for thread.

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The problem seems to be on your comp, so it might help to change your password and recovery questions on another computer, and run an antispyware in your comp (Adaware or Spybot S&D are good free ones).

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The problem seems to be on your comp, so it might help to change your password and recovery questions on another computer, and run an antispyware in your comp (Adaware or Spybot S&D are good free ones).

 

This. If the problem is a keylogger, than it will not be able to change it again if you use a different computer. So go use your parent's computer or a friends and try again, if it still get changed then report this as a bug on RSOF.

goro_fujita.png
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Also try running KL-Detector (freeware). Go to a site that requires you to type a password and type a random account and random password (Not your real details!) If KL-D gives you an alert, check out what it says and if it's something other than your browser tracking your browsing, then examine the files in question.

 

For removal I recommend Super-Antispyware

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