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Laptop shuts down when playing RS


Goldenjkered

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I have a Dell 1555 Studio Laptop that keeps shutting down when I play Runescape. It is a dual core 2.13 ghz 4gb ram laptop, so it obviously it isn't system issues. Funny thing is, it only ever shuts it's self down when playing Runescape, I can play games like Garry's Mod, Counter Strike:Source etc, and the laptop has never shut down when I have been playing these games, it hasn't shut down when idle or using internet etc either. So basically, I thought it was an overheating issue, so I have installed the latest bios and cleaned any dust out that may be inside the fan/cooling area with a can of compressed air but still nothing. I have also put the graphics down considerably (I can run RS at highest detail, but I have put the graphics down to almost the lowest they can go), but still the laptop shuts down randomly when playing. I have been monitering the temperature of the laptop, and it usually stays at around 45-55 when playing RS, and almost never goes above 60 C. I'm thinking of ringing Dell support, but the fact is, this only happens when playing RS, so maybe it's something other than an overheating issue. Any advice?

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The only thing I can think of is it may be overheating.

 

My laptop is quite old and stables around 49C when playing RS, having near 60C is far too high.

 

I thought it was overheating at first, but it only ever happens when playing Runescape. I can play Modern Warfare 2 on high graphics and it has never shut down when playing other games. I have cleaned out the fans time and time again but still it shuts down when playing RS.

Goldenjkered.png

 

Whips: 3 Dragon Boots: 15

 

My 99's: Attack & Cooking

 

Youtube Channel: http://www.youtube.com/user/Goldenjkered

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I have the same exact laptop, and I don't ave any of these issues. As others have said, it might be overheating. Sorry I couldn't be of much assistance.

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Well, 45-55C is around the normal temperature of your model of laptop when its not idle ,from the information I can find, so its probably not an overheating issue. (the information I've seen include it running at 80-90C with a dusty heatsink at full load)

As it is only Runescape that seems to not work for you I would suggest re-installing Java, and updating your graphics drivers.

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  • 2 weeks later...

Well, 45-55C is around the normal temperature of your model of laptop when its not idle ,from the information I can find, so its probably not an overheating issue. (the information I've seen include it running at 80-90C with a dusty heatsink at full load)

As it is only Runescape that seems to not work for you I would suggest re-installing Java, and updating your graphics drivers.

 

I thought it wasn't overheating, but suffice to say, I am still having this problem. It has shut itself down while playing runescape around seven times today.

Goldenjkered.png

 

Whips: 3 Dragon Boots: 15

 

My 99's: Attack & Cooking

 

Youtube Channel: http://www.youtube.com/user/Goldenjkered

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