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How long does an appeal take?


Ignis

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I'm pretty sure I was banned by mistake, as I was banned for macroing, even though I was doing quests (how you macro while doing quests is beyond me.) Anyways, I appealed and was wondering how long it takes for them to respond? And do they refund the days the banned you if it was their mistake?

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I think the customer support system and staff are a little whacky right now... I'm not sure how long it'll take. Mine has been pending for about 2 weeks now, and still no word. And I believe whatever members credit you had left went bye-bye -.-

demonslayer2.png

Retired Tip.It Mod || Admin and Founder of Caesar 3 Mod Squad! All are welcome!

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Well I think issues with banning paying members should be of the highest importance. I'm sure they recieve millions of queries a day about other stuff, but if they found the time to ban me, they should find the time to respond. You can't shoot first and answer questions later. "Why did you shoot me officer?" "Umm....I don't know I'll get back to you in a month." :lol:

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Trust me members apeals are one of the most important things they worry about. They just want you to contune to play the game and give them money.

 

 

 

 

 

 

 

And also it is quite possible to make a macroing program to do a quest. You just have to be a really good progamers, because you don't repeat the same line you have the whole thing indpetant and lets just say it take more time and skill to make.

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this is the question i have been wondeing for a week. btw, was that ur last chance appeal? ro was it just appealing a normal offence?

 

 

 

 

 

 

 

my main is perm baned as well, i used my last chance appeal and it's been pending for 8 days. i got cought buying e gold online, they issued me 10 black marks right away. so i went from green flag all the way to red.

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Its just a normal offense, they apparently caught me for macroing on Dec 10. Whats odd is I was only logged in for 3 hours on Dec 10, and all of that was doing the Fairy Ring quest. This wouldn't be the second time Jagex has messed up though, last time they tried to give me black marks for swearing, and they sent me the screenshots of it, and it turned out that my name simply was in the screenshot of somebody else swearing, but I was just saying hi. It was a rather amusing reply e-mail, pointing that one out.

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Well I think issues with banning paying members should be of the highest importance. I'm sure they recieve millions of queries a day about other stuff, but if they found the time to ban me, they should find the time to respond. You can't shoot first and answer questions later. "Why did you shoot me officer?" "Umm....I don't know I'll get back to you in a month." :lol:

 

 

 

 

 

 

 

This is totally off-topic but in russia, The Police and Military does shoot first and ask questions later. ::'

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Omg, do these guys even read my appeal?? This is what I appealed with (yeah its crappy I accidently hit send too soon):

 

 

 

When was I macroing? I have never macroed, and there is no evidence to show that I was macroing. Last night I did 2 quests and started a third one, I'm pretty sure quests are pretty hard to macro.

 

 

 

 

 

 

 

 

 

 

 

Their response:

 

 

 

Thank you for your appeal.

 

 

 

 

 

 

 

We are sorry to inform you that this appeal has been denied.

 

 

 

 

 

 

 

We have conclusive evidence that you were in control of the account at the time of the offence and for this reason this offence will remain on your account.

 

 

 

 

 

 

 

We suggest you take some time to remind yourself of the Rules of RuneScape before you start playing again!

 

 

 

 

 

 

 

RuneScape Customer Support

 

 

 

So if I was in control of my account, then why am I banned? I did not say anything about somebody else being in control, I said I was doing quests. I don't think they even read my appeal.

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2 weeks though? At least my ban is only for 7 days :wall:

 

 

 

 

 

 

 

No no.. it's a permanent ban, but I sent in my appeal about 2 weeks ago and it still hasn't been replied. I check everyday.. "You have 10 out of 10 black marks.. blah blah..".. and my appeal.. "Pending" in all white letters. It's getting on my nerves. RESPOND!! lol..

demonslayer2.png

Retired Tip.It Mod || Admin and Founder of Caesar 3 Mod Squad! All are welcome!

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Yeah I'm pissed off too. WoW is coming out with their expansion in january, and I saw their new instance setup, its nice. I might just go back to that, at least there I don't get hassled and banned for no reason.

 

 

 

 

 

 

 

This is waaaaay off topic, but the expansion's not supposed to be that great. I mean, sure, you get an extra 10 combat lvls, but other than that...

 

 

 

 

 

 

 

And frankly, if you can afford to play WoW, I just have 1 quick question:

 

 

 

WHY THE HECK DO YOU STILL PLAY RUNESCAPE???

perfect grammar is one thing, typing like a drugged monkey and enjoying it is another

AMEN!

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Yeah I'm pissed off too. WoW is coming out with their expansion in january, and I saw their new instance setup, its nice. I might just go back to that, at least there I don't get hassled and banned for no reason.

 

 

 

 

 

 

 

This is waaaaay off topic, but the expansion's not supposed to be that great. I mean, sure, you get an extra 10 combat lvls, but other than that...

 

 

 

 

 

 

 

And frankly, if you can afford to play WoW, I just have 1 quick question:

 

 

 

WHY THE HECK DO YOU STILL PLAY RUNESCAPE???

 

 

 

 

 

 

 

Runescape has really nice tradeskills, far better than any other game I've played. The economy is also very nice due to a number of ways the game is setup (losing items on death, not having items BOE or BOP), so the economy is always flowing and money is not hard to make.

 

 

 

 

 

 

 

WoW's tradeskills are lame. They make me sad. :cry:

 

 

 

 

 

 

 

Plus I have a white phat from RSC back when they costed around 300k and halloween masks/santa hats costed 20k. Ahhh the good ol days, how foolish of me not to buy like 100 of those. People used to offer me like 5 of them in exchange for coal certs, and I was like "Pfft, I want money not worthless hats." :wall: :wall: :wall:

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