Freezing occurring... but only when i play runescape

[King_Hobson]

My computer is completely fine, but when i play rs for lets say.. 10 minutes, my computer will freeze up, i dunno whats wrong, i know its not like viruses or nething, ive tried to call dell but they just like don't understand. Anyone have any idea? hardware problem?

[PhrstBrn]

Have you ran a virus scan lately or checked for spyware?

 

 

 

 

 

 

 

Give us a HijackThis log: http://www.merijn.org/files/hijackthis.zip [merijin.org]

 

 

 

 

 

 

 

Also, do you have enough system resources? (press ctrl+alt+del to bring up the task manager, and give us a screen shot of the performance tab)

 

 

 

 

 

 

 

There are so many different reasons why your system may freeze up, I hope we might be able to pinpoint it.

[King_Hobson]

yes i have done virus scans, i have etrust antivirus, i use to have norton but i got rid of it because when i scanned my computer it also made it freeze. I have done a hijack this log on the dell forums and everyone told me i was clean, gimme a place to upload an image so i can show you my task list

[PhrstBrn]

http://www.imageshack.us

[Mercifull]

yes i have done virus scans, i have etrust antivirus, i use to have norton but i got rid of it because when i scanned my computer it also made it freeze. I have done a hijack this log on the dell forums and everyone told me i was clean, gimme a place to upload an image so i can show you my task list

 

 

 

 

 

 

 

Screenshot of the task list is useless. please post a HijackThis log. thanks

[McGuff1]

I get this happening every time I go past a certain point in Yanille. I have to believe it's some kind of java bug when switching scenes.

 

 

 

 

 

 

 

I run a AMD Duron CPU and Microsoft's Java. When I get a chance I'm going to try switching out both of these items and see if that resolves the problem. Switching Java is the easier of the two.

[King_Hobson]

 

 

 

 

 

 

 

I'll download hijack this.. i have done it before though, i have even reformatted my hard drive, which still didn't help, so that's why i think it is a hardware problem

[PhrstBrn]

Screenshot of the task list is useless. please post a HijackThis log. thanks

 

 

 

 

 

 

 

We have no clue what kind of computer he has, how much RAM, etc. He could be freezing up due to lack of RAM, small page file, etc, (unlikely, but you never know).

 

 

 

 

 

 

 

And yes, post the HijackThis log (even if you already posted it on the dell forums, like you said).

[King_Hobson]

Logfile of HijackThis v1.99.1

 

 

 

Scan saved at 10:44:03 AM, on 7/20/2005

 

 

 

Platform: Windows XP SP2 (WinNT 5.01.2600)

 

 

 

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

 

 

 

 

 

 

 

Running processes:

 

 

 

C:\WINDOWS\System32\smss[Caution: ExecutableFile]

 

 

 

C:\WINDOWS\system32\winlogon[Caution: ExecutableFile]

 

 

 

C:\WINDOWS\system32\services[Caution: ExecutableFile]

 

 

 

C:\WINDOWS\system32\lsass[Caution: ExecutableFile]

 

 

 

C:\WINDOWS\system32\svchost[Caution: ExecutableFile]

 

 

 

C:\WINDOWS\System32\svchost[Caution: ExecutableFile]

 

 

 

C:\WINDOWS\system32\LEXBCES[Caution: ExecutableFile]

 

 

 

C:\WINDOWS\system32\LEXPPS[Caution: ExecutableFile]

 

 

 

C:\WINDOWS\system32\spoolsv[Caution: ExecutableFile]

 

 

 

C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe[Caution: ExecutableFile]

 

 

 

C:\WINDOWS\System32\CTsvcCDA[Caution: ExecutableFile]

 

 

 

C:\WINDOWS\System32\svchost[Caution: ExecutableFile]

 

 

 

C:\WINDOWS\System32\MsPMSPSv[Caution: ExecutableFile]

 

 

 

C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg[Caution: ExecutableFile]

 

 

 

C:\WINDOWS\system32\devldr32[Caution: ExecutableFile]

 

 

 

C:\WINDOWS\Explorer[Caution: ExecutableFile]

 

 

 

C:\Program Files\Java\jre1.5.0_02\bin\jusched[Caution: ExecutableFile]

 

 

 

C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD[Caution: ExecutableFile]

 

 

 

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr[Caution: ExecutableFile]

 

 

 

C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray[Caution: ExecutableFile]

 

 

 

C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID[Caution: ExecutableFile]

 

 

 

C:\Program Files\Internet Explorer\IEXPLORE[Caution: ExecutableFile]

 

 

 

C:\WINDOWS\system32\wuauclt[Caution: ExecutableFile]

 

 

 

C:\Documents and Settings\Jarrod\Desktop\hijackthis\HijackThis[Caution: ExecutableFile]

 

 

 

 

 

 

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimtoday.com/search/aimtoolbar.jsp

 

 

 

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://channels.aimtoday.com/search/aimtoolbar.jsp

 

 

 

O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll

 

 

 

O4 - HKLM\..\Run: [DIAGENT] C:\Program Files\Creative\SBLive\Creative Diagnostics 2.0\DIAGENT[Caution: ExecutableFile] startup

 

 

 

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\Updreg[Caution: ExecutableFile]

 

 

 

O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit[Caution: ExecutableFile]

 

 

 

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched[Caution: ExecutableFile]

 

 

 

O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud[Caution: ExecutableFile]

 

 

 

O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb[Caution: ExecutableFile] /AllUsers

 

 

 

O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect[Caution: ExecutableFile]

 

 

 

O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD[Caution: ExecutableFile]"

 

 

 

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr[Caution: ExecutableFile]

 

 

 

O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray[Caution: ExecutableFile]"

 

 

 

O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID[Caution: ExecutableFile]"

 

 

 

O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim[Caution: ExecutableFile] -cnetwait.odl

 

 

 

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs[Caution: ExecutableFile]" /background

 

 

 

O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm

 

 

 

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll

 

 

 

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll

 

 

 

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim[Caution: ExecutableFile]

 

 

 

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs[Caution: ExecutableFile]

 

 

 

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs[Caution: ExecutableFile]

 

 

 

O17 - HKLM\System\CCS\Services\Tcpip\..\{0C694090-1148-4DB0-AAB0-87188178D7F3}: NameServer = 216.12.0.20 216.12.48.23

 

 

 

O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe[Caution: ExecutableFile]

 

 

 

O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA[Caution: ExecutableFile]

 

 

 

O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox[Caution: ExecutableFile]

 

 

 

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES[Caution: ExecutableFile]

 

 

 

O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg[Caution: ExecutableFile]

[blade995]

Please just post the hijackthis log. People at dell forums could have missed something.

 

 

 

 

 

 

 

I see you have active updates down in the corner, install them. All critical updates are important for your pc security.

 

 

 

 

 

 

 

You have enough memory to run runescape so thatÃÆââââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢s not the problem.

 

 

 

 

 

 

 

What is your processor and speed of it? Runescape is a system hog and if you have more than ruenscape open with another program that uses a lot of resources too, your computer could possibly lock up.

 

 

 

 

 

 

 

EDIT: MY stuff is useless tip.it lagged badly when trying to post this :lol: .

[King_Hobson]

Ok, here's a another screeny of some more about my system. I don't think its hogging my system because i have played rs for like 3 or 4 years.. i dunno since you could see everyone that was on online, so basically when i first came out i was playing, the freezing didn't start occurring since... Christmas of last year? so its' been a few months.

 

 

 

 

 

 

 

 

 

 

 

[King_Hobson]

i posted my hijack this log up there...

[blade995]

What kind of java are you using? Is it the latest version?

 

 

 

 

 

 

 

See this thread here. http://forum.tip.it/viewtopic.php?t=118813

[battletrax]

He's running java 5 update 2. It's time to upgrade to update 4.

 

 

 

Also, get some sort of antispyware program and get rid of viewpoint.

 

 

 

The other thing that I thinhk would be helpful is info on your video card. My friend has a similar system and as much as jagex denies it, you're going to have problems with onboard gfx.