Yesterday I tried to start up firefox and it suddenly it said it was trying to update, and seconds later i got some sort of error message. now when i try to start it up nothing happens. sorry for the lack of information but that's all i can give.

First, try ending the Mozilla task with Ctrl + Alt + Delete and try reopening

 

if that doesn't work then try restarting your computer and starting firefox

 

if THAT doesn't work then

 

 

 

Try loading it up in safe mode

 

Start > Programs > Mozilla Firefox > Firefox (Safe Mode)

 

 

 

If it works like that then it could be an add on or Plugin you downloaded.

if that doesn't work, try deleting the actual program, not just icon. go on internet explorer (or whatever else u have) and download it again.

Do what other said, or leave Firefox in a corner and go use Opera (Like I did :))

if that doesn't work, try deleting the actual program, not just icon. go on internet explorer (or whatever else u have) and download it again.

 

would my computer be able to save certain things like passwords that are saved to websites, or my bookmarks? :pray:

 

 

 

by the way internet explorer really sucks. At this point I'm wishing I had AOL.

if that doesn't work, try deleting the actual program, not just icon. go on internet explorer (or whatever else u have) and download it again.

 

would my computer be able to save certain things like passwords that are saved to websites, or my bookmarks? :pray:

 

 

 

by the way internet explorer really sucks. At this point I'm wishing I had AOL.

 

 

 

1: i don't think so, sorry. deleting the program deletes everything.

 

2: i feel ur pain.

if that doesn't work, try deleting the actual program, not just icon. go on internet explorer (or whatever else u have) and download it again.

 

would my computer be able to save certain things like passwords that are saved to websites, or my bookmarks? :pray:

 

 

 

by the way internet explorer really sucks. At this point I'm wishing I had AOL.

 

 

 

1: i don't think so, sorry. deleting the program deletes everything.

 

2: i feel ur pain.

 

 

 

1: Yes you can. Click on bookmarks - manage bookmarks - import and safetycopy- export as HTML.

 

2: IE8 isn't that horrible (but let's not discuss that now).

 

 

 

Why don't you simply uninstall Firefox and reinstall it?

 

To add bookmarks again, do as i said above but import the HTML file instead.

if that doesn't work, try deleting the actual program, not just icon. go on internet explorer (or whatever else u have) and download it again.

 

would my computer be able to save certain things like passwords that are saved to websites, or my bookmarks? :pray:

 

 

 

by the way internet explorer really sucks. At this point I'm wishing I had AOL.

 

 

 

1: i don't think so, sorry. deleting the program deletes everything.

 

2: i feel ur pain.

 

 

 

1: Yes you can. Click on bookmarks - manage bookmarks - import and safetycopy- export as HTML.

 

2: IE8 isn't that horrible (but let's not discuss that now).

 

 

 

Why don't you simply uninstall Firefox and reinstall it?

 

To add bookmarks again, do as i said above but import the HTML file instead.

 

click on bookmarks? I can't even open firefox.

Right, forgot about that, sorry.

 

Open up IE - favorites - add to favorites - import&export - import from another webbrowser - firefox - import.

Actually, Firefox does save bookmarks if you're updating Firefox or if you're reinstalling the same version of Firefox that had your bookmarks.

 

(i.e if you had bookmarks on Firefox 3 and uninstalled then reinstalled, it should keep your bookmarks)

 

 

 

My personal experience with this is that I downgraded Firefox 3 to Firefox 2. In this case (downgrading) my bookmarks weren't saved so I reinstalled Firefox 3 again and it still had my bookmarks.

 

 

 

In your case, I would:

 

1. Remove Mozilla Firefox from your computer (Control Panel > Add/Remove Programs)

 

2. Download the version of Mozilla Firefox that you had before it tried to update (try finding the setup file that you had when you first downloaded it)

 

3. Install it, export bookmarks if you want to be safe (Bookmarks > Organise Bookmarks > Import and backup > Export HTML)

 

4. Uninstall Mozilla again.

 

5. Download latest version of Mozilla Firefox from http://www.mozilla.com/firefox/.

Turns out firefox has been open this whole time. I went to remove it from my comp, the uninstallation wizard popped up and said to close firefox. I go to control+alt+delete applications and its not there, but then I check under processes and there it is! I end it and try starting it up again. It says it is updating, just like last time it did, but this time it worked, and firefox opened! :thumbsup: This is weird because I even restart my computer and it didn't work.

What version of Firefox are you on?