Summary: I get DSL I have it for about 6 months My ISP gets bought out by another company My internet only works a little over half the time, and when it does it works half as fast as it used too. I call many times asking for help, no response. I leave for a trip. Come back and internet does not work 70-80% of the time. Called ISP they say it is my problem. In my scans it says problem is in IP and DNS Ok, for the past three days I think my internet has not been working about 70-80% of the time. I have ran many diagnostics on my home network, desktop, laptop, and anything else I could find and it has came up with the same thing FRI JAN 04 16:24:30 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) [hide=Open This If you Want to See the Entire Thing WARNING EXTREMLY LONG!]EVENTS ********************************************************************** Events are listed starting from the most recent. ********************************************************************** FRI JAN 04 17:22:58 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 16:58:27 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 16:54:35 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 16:54:29 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 16:41:26 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 16:24:30 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6) FRI JAN 04 16:24:30 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 16:24:02 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 16:23:44 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 16:23:31 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6) FRI JAN 04 16:23:31 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 16:23:29 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 16:18:18 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6) FRI JAN 04 16:18:17 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 16:01:47 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 16:01:07 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6) FRI JAN 04 16:01:07 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 15:19:04 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 14:56:01 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 14:45:56 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 14:27:00 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 14:17:11 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 14:06:35 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6) FRI JAN 04 14:06:32 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 13:43:50 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 13:43:41 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 13:43:38 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 13:42:53 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 13:38:59 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 13:31:30 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 13:17:45 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6) FRI JAN 04 13:17:45 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 13:17:31 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=9) FRI JAN 04 13:17:30 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6) FRI JAN 04 13:17:30 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 13:16:35 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 13:16:13 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 13:14:31 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 13:14:30 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 13:14:17 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 13:14:16 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6) FRI JAN 04 13:14:16 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 13:11:26 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 13:10:42 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 13:07:17 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 13:02:08 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6) FRI JAN 04 13:02:07 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 12:59:53 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 12:59:52 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 12:20:24 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 11:48:20 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 11:38:53 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6) FRI JAN 04 11:38:48 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 11:27:43 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 11:11:31 2008 DIAGNOSTIC TEST RESULTS Modem Self Test: pass DSL: pass ATM: pass Ethernet: pass PPPoE: pass Auth: pass IP: fail FRI JAN 04 11:11:07 2008 Modem Self Test: Passed FRI JAN 04 11:01:40 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6) FRI JAN 04 11:01:30 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 11:01:25 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 10:43:59 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 10:41:30 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 10:35:53 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 10:27:20 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 10:22:49 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 10:12:58 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 10:11:16 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 10:06:03 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 10:03:27 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=9) FRI JAN 04 10:03:26 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6) FRI JAN 04 10:03:26 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 09:58:25 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 09:58:00 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 09:57:00 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 09:52:29 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 09:45:47 2008 DIAGNOSTIC TEST RESULTS Modem Self Test: pass DSL: pass ATM: pass Ethernet: pass PPPoE: pass Auth: pass IP: fail FRI JAN 04 09:45:23 2008 Modem Self Test: Passed FRI JAN 04 09:44:48 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 09:38:56 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 09:38:51 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 09:38:50 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 09:35:54 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 09:35:48 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 07:56:14 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 07:38:45 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 07:36:14 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=9) FRI JAN 04 07:36:07 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6) FRI JAN 04 07:36:03 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 07:33:06 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 07:33:00 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 07:23:14 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 07:20:43 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 07:17:43 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 05:46:30 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=6) FRI JAN 04 05:46:26 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 05:15:06 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 05:09:19 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 05:03:53 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 04:54:34 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 04:51:16 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 03:38:19 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 03:25:30 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 03:19:29 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 02:13:51 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 01:52:38 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 01:42:55 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 01:21:36 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 01:20:02 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 01:13:45 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 01:11:03 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) FRI JAN 04 01:10:02 2008 LAN PC unable to communicate with DNS Server.(error = 'connection timed out', count=3) ....MANY MORE [/hide] So then I looked at what had failed in the diagnostic and it said the Domain Name Server (DNS) and the IP failed. With the little bit of computer knowledge I have I a pretty sure that this is their end and not mine. Am I correct? So I have called my ISP many, many times since they were bought out a few months back, but consistently they tell me that the problem is on my end and not on theirs. If you have any more questions about this feel free to ask. Thanks for any help you can give me, Chris