I already have that Java installed, and here's what the Error says: # # An unexpected error has been detected by HotSpot Virtual Machine: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d746bfc, pid=1276, tid=700 # # Java VM: Java HotSpot Client VM (1.5.0_07-b03 mixed mode, sharing) # Problematic frame: # V [jvm.dll+0x86bfc] # --------------- T H R E A D --------------- Current thread (0x02796228): JavaThread "main" [_thread_in_vm, id=700] siginfo: ExceptionCode=0xc0000005, reading address 0x00000008 Registers: EAX=0x00000000, EBX=0x00000000, ECX=0x00000008, EDX=0x00000000 ESP=0x00133154, EBP=0x00133184, ESI=0x02796228, EDI=0x00000000 EIP=0x6d746bfc, EFLAGS=0x00010246 Top of Stack: (sp=0x00133154) 0x00133154: 6d749455 00000000 00000000 027962e8 0x00133164: 6d31775b 0000000c 20c0c3f0 00000000 0x00133174: 00133174 00000000 0279667c 00000000 0x00133184: 001331a8 6d304d43 027962e8 6d31776c 0x00133194: 00000000 027962e8 00000000 00000000 0x001331a4: 027962e8 001331d0 6d305543 027962e8 0x001331b4: 001331db 6d31776c 6d317760 6d317748 0x001331c4: 0281e3ac 027962e8 027962e8 001331e8 Instructions: (pc=0x6d746bfc) 0x6d746bec: e8 b4 1e ff ff c3 8b 44 24 04 8b 0d 48 66 83 6d 0x6d746bfc: 8b 04 01 c3 8b 44 24 04 8b 0d 44 66 83 6d 8b 04 Stack: [0x00040000,0x00140000), sp=0x00133154, free space=972k Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code) V [jvm.dll+0x86bfc] C [java.dll+0x4d43] C [java.dll+0x5543] C [java.dll+0x55dc] C [java.dll+0x18ba] j java.lang.ClassLoader$NativeLibrary.load(Ljava/lang/String;)V+0 j java.lang.ClassLoader.loadLibrary0(Ljava/lang/Class;Ljava/io/File;)Z+300 j java.lang.ClassLoader.loadLibrary(Ljava/lang/Class;Ljava/lang/String;Z)V+48 j java.lang.Runtime.load0(Ljava/lang/Class;Ljava/lang/String;)V+57 j java.lang.System.load(Ljava/lang/String;)V+7 v ~StubRoutines::call_stub V [jvm.dll+0x86401] V [jvm.dll+0xdb172] V [jvm.dll+0x862d2] V [jvm.dll+0x8d30b] C [jpishare.dll+0x43d0] C [jpishare.dll+0x1eb2] C [jpiexp32.dll+0x59d6] C [npjpi150_07.dll+0x1aae] C [ssv.dll+0xb86d] C [ole32.dll+0x2180a] C [ole32.dll+0x4d6cc] C [ole32.dll+0x4d3e6] C [ole32.dll+0x36212] C [ole32.dll+0x360fe] C [ole32.dll+0x362e4] C [ole32.dll+0x36290] C [ole32.dll+0x4ddf4] C [ole32.dll+0x4ddab] C [ole32.dll+0x36337] C [ole32.dll+0x360fe] C [ole32.dll+0x36118] C [ole32.dll+0x360fe] C [ole32.dll+0x35f92] C [ole32.dll+0x35e4b] C [ole32.dll+0x35dcd] C [urlmon.dll+0x3001e] C [urlmon.dll+0x3d59f] C [urlmon.dll+0x3db06] C [urlmon.dll+0x3de3f] C [mshtml.dll+0x27867b] C [mshtml.dll+0x278a1e] C [mshtml.dll+0x271eb5] C [mshtml.dll+0x27c293] Java frames: (J=compiled Java code, j=interpreted, Vv=VM code) j java.lang.ClassLoader$NativeLibrary.load(Ljava/lang/String;)V+0 j java.lang.ClassLoader.loadLibrary0(Ljava/lang/Class;Ljava/io/File;)Z+300 j java.lang.ClassLoader.loadLibrary(Ljava/lang/Class;Ljava/lang/String;Z)V+48 j java.lang.Runtime.load0(Ljava/lang/Class;Ljava/lang/String;)V+57 j java.lang.System.load(Ljava/lang/String;)V+7 v ~StubRoutines::call_stub --------------- P R O C E S S --------------- Java Threads: ( => current thread ) 0x067990e0 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=3564] 0x06792de0 JavaThread "AWT-Windows" daemon [_thread_in_native, id=3532] 0x06792960 JavaThread "AWT-Shutdown" [_thread_blocked, id=960] 0x067915a0 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=3940] 0x0283f480 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=188] 0x0283e048 JavaThread "CompilerThread0" daemon [_thread_blocked, id=2076] 0x0283d3f0 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=3784] 0x028388a8 JavaThread "Finalizer" daemon [_thread_blocked, id=2632] 0x02810200 JavaThread "Reference Handler" daemon [_thread_blocked, id=3096] =>0x02796228 JavaThread "main" [_thread_in_vm, id=700] Other Threads: 0x0003ff38 VMThread [id=1048] 0x0003cc78 WatcherThread [id=2212] VM state:not at safepoint (normal execution) VM Mutex/Monitor currently owned by a thread: None Heap def new generation total 576K, used 305K [0x20bd0000, 0x20c70000, 0x21330000) eden space 512K, 47% used [0x20bd0000, 0x20c0c6f8, 0x20c50000) from space 64K, 100% used [0x20c60000, 0x20c70000, 0x20c70000) to space 64K, 0% used [0x20c50000, 0x20c50000, 0x20c60000) tenured generation total 1408K, used 189K [0x21330000, 0x21490000, 0x26bd0000) the space 1408K, 13% used [0x21330000, 0x2135f6d0, 0x2135f800, 0x21490000) compacting perm gen total 8192K, used 588K [0x26bd0000, 0x273d0000, 0x2abd0000) the space 8192K, 7% used [0x26bd0000, 0x26c63008, 0x26c63200, 0x273d0000) ro space 8192K, 63% used [0x2abd0000, 0x2b0dccc8, 0x2b0dce00, 0x2b3d0000) rw space 12288K, 46% used [0x2b3d0000, 0x2b96b738, 0x2b96b800, 0x2bfd0000) Dynamic libraries: 0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\iexplore[Caution: Executable File] 0x7c900000 - 0x7c9b0000 C:\WINDOWS\system32\ntdll.dll 0x7c800000 - 0x7c8f4000 C:\WINDOWS\system32\kernel32.dll 0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll 0x77d40000 - 0x77dd0000 C:\WINDOWS\system32\USER32.dll 0x77f10000 - 0x77f57000 C:\WINDOWS\system32\GDI32.dll 0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll 0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll 0x77e70000 - 0x77f01000 C:\WINDOWS\system32\RPCRT4.dll 0x77760000 - 0x778cf000 C:\WINDOWS\system32\SHDOCVW.dll 0x77a80000 - 0x77b14000 C:\WINDOWS\system32\CRYPT32.dll 0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll 0x754d0000 - 0x75550000 C:\WINDOWS\system32\CRYPTUI.dll 0x76c30000 - 0x76c5e000 C:\WINDOWS\system32\WINTRUST.dll 0x76c90000 - 0x76cb8000 C:\WINDOWS\system32\IMAGEHLP.dll 0x77120000 - 0x771ac000 C:\WINDOWS\system32\OLEAUT32.dll 0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll 0x5b860000 - 0x5b8b4000 C:\WINDOWS\system32\NETAPI32.dll 0x771b0000 - 0x77256000 C:\WINDOWS\system32\WININET.dll 0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll 0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll 0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL 0x629c0000 - 0x629c9000 C:\WINDOWS\system32\LPK.DLL 0x74d90000 - 0x74dfb000 C:\WINDOWS\system32\USP10.dll 0x773d0000 - 0x774d2000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll 0x7c9c0000 - 0x7d1d5000 C:\WINDOWS\system32\SHELL32.dll 0x5d090000 - 0x5d127000 C:\WINDOWS\system32\comctl32.dll 0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\uxtheme.dll 0x74720000 - 0x7476b000 C:\WINDOWS\system32\MSCTF.dll 0x75f80000 - 0x7607d000 C:\WINDOWS\system32\BROWSEUI.dll 0x20000000 - 0x20012000 C:\WINDOWS\system32\browselc.dll 0x77b40000 - 0x77b62000 C:\WINDOWS\system32\appHelp.dll 0x76fd0000 - 0x7704f000 C:\WINDOWS\system32\CLBCATQ.DLL 0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll 0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime 0x77260000 - 0x77300000 C:\WINDOWS\system32\urlmon.dll 0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll 0x77a20000 - 0x77a74000 C:\WINDOWS\System32\cscui.dll 0x76600000 - 0x7661d000 C:\WINDOWS\System32\CSCDLL.dll 0x77920000 - 0x77a13000 C:\WINDOWS\system32\SETUPAPI.dll 0x769c0000 - 0x76a73000 C:\WINDOWS\system32\USERENV.dll 0x10000000 - 0x1012a000 c:\program files\google\googletoolbar1.dll 0x71ad0000 - 0x71ad9000 C:\WINDOWS\system32\WSOCK32.dll 0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll 0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll 0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll 0x76380000 - 0x76385000 C:\WINDOWS\system32\MSIMG32.dll 0x59a60000 - 0x59b01000 C:\WINDOWS\system32\DBGHELP.DLL 0x76ee0000 - 0x76f1c000 C:\WINDOWS\system32\RASAPI32.DLL 0x76e90000 - 0x76ea2000 C:\WINDOWS\system32\rasman.dll 0x76eb0000 - 0x76edf000 C:\WINDOWS\system32\TAPI32.dll 0x76e80000 - 0x76e8e000 C:\WINDOWS\system32\rtutils.dll 0x77c70000 - 0x77c93000 C:\WINDOWS\system32\msv1_0.dll 0x76d60000 - 0x76d79000 C:\WINDOWS\system32\iphlpapi.dll 0x014b0000 - 0x014be000 C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll 0x7c340000 - 0x7c396000 C:\WINDOWS\system32\MSVCR71.dll 0x6d610000 - 0x6d67a000 C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll 0x5edd0000 - 0x5ede7000 C:\WINDOWS\system32\OLEPRO32.DLL 0x75e90000 - 0x75f40000 C:\WINDOWS\system32\SXS.DLL 0x01510000 - 0x01598000 C:\WINDOWS\system32\shdoclc.dll 0x015a0000 - 0x01865000 C:\WINDOWS\system32\xpsp2res.dll 0x75cf0000 - 0x75d81000 C:\WINDOWS\system32\mlang.dll 0x01870000 - 0x01882000 C:\WINDOWS\system32\VetRedir.dll 0x71a50000 - 0x71a8f000 C:\WINDOWS\system32\mswsock.dll 0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll 0x01f10000 - 0x01f28000 C:\WINDOWS\system32\ISafeIf.dll 0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll 0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll 0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll 0x7dc30000 - 0x7df1f000 C:\WINDOWS\System32\mshtml.dll 0x746c0000 - 0x746e7000 C:\WINDOWS\System32\msls31.dll 0x76bf0000 - 0x76bfb000 C:\WINDOWS\System32\PSAPI.DLL 0x746f0000 - 0x7471a000 C:\WINDOWS\System32\msimtf.dll 0x325c0000 - 0x325d2000 C:\Program Files\Microsoft Office\OFFICE11\msohev.dll 0x75c50000 - 0x75cbe000 C:\WINDOWS\System32\jscript.dll 0x66e50000 - 0x66e90000 C:\WINDOWS\System32\iepeers.dll 0x73000000 - 0x73026000 C:\WINDOWS\System32\WINSPOOL.DRV 0x76200000 - 0x76271000 C:\WINDOWS\System32\mshtmled.dll 0x01ba0000 - 0x01bbc000 C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll 0x72d20000 - 0x72d29000 C:\WINDOWS\system32\wdmaud.drv 0x72d10000 - 0x72d18000 C:\WINDOWS\system32\msacm32.drv 0x77be0000 - 0x77bf5000 C:\WINDOWS\system32\MSACM32.dll 0x77bd0000 - 0x77bd7000 C:\WINDOWS\system32\midimap.dll 0x6d590000 - 0x6d5a2000 C:\Program Files\Java\jre1.5.0_07\bin\npjpi150_07.dll 0x6d400000 - 0x6d417000 C:\Program Files\Java\jre1.5.0_07\bin\jpiexp32.dll 0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll 0x6d450000 - 0x6d468000 C:\Program Files\Java\jre1.5.0_07\bin\jpishare.dll 0x6d6c0000 - 0x6d857000 C:\PROGRA~1\Java\JRE15~1.0_0\bin\client\jvm.dll 0x6d280000 - 0x6d288000 C:\PROGRA~1\Java\JRE15~1.0_0\bin\hpi.dll 0x6d690000 - 0x6d69c000 C:\PROGRA~1\Java\JRE15~1.0_0\bin\verify.dll 0x6d300000 - 0x6d31d000 C:\PROGRA~1\Java\JRE15~1.0_0\bin\java.dll 0x6d6b0000 - 0x6d6bf000 C:\PROGRA~1\Java\JRE15~1.0_0\bin\zip.dll 0x6d000000 - 0x6d167000 C:\Program Files\Java\jre1.5.0_07\bin\awt.dll 0x73760000 - 0x737a9000 C:\WINDOWS\system32\ddraw.dll 0x73bc0000 - 0x73bc6000 C:\WINDOWS\system32\DCIMAN32.dll 0x73940000 - 0x73a10000 C:\WINDOWS\system32\D3DIM700.DLL 0x6d240000 - 0x6d27f000 C:\Program Files\Java\jre1.5.0_07\bin\fontmanager.dll 0x6d1f0000 - 0x6d203000 C:\Program Files\Java\jre1.5.0_07\bin\deploy.dll 0x6d5d0000 - 0x6d5f2000 C:\Program Files\Java\jre1.5.0_07\bin\RegUtils.dll 0x06eb0000 - 0x07176000 C:\WINDOWS\system32\msi.dll VM Arguments: jvm_args: -Xbootclasspath/a:C:\PROGRA~1\Java\JRE15~1.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE15~1.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.5.0_07 -Djavaplugin.nodotversion=150_07 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE15~1.0_0 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol -Djavaplugin.vm.options=-Djava.class.path=C:\PROGRA~1\Java\JRE15~1.0_0\classes -Xbootclasspath/a:C:\PROGRA~1\Java\JRE15~1.0_0\lib\deploy.jar;C:\PROGRA~1\Java\JRE15~1.0_0\lib\plugin.jar -Xmx96m -Djavaplugin.maxHeapSize=96m -Xverify:remote -Djavaplugin.version=1.5.0_07 -Djavaplugin.nodotversion=150_07 -Dbrowser=sun.plugin -DtrustProxy=true -Dapplication.home=C:\PROGRA~1\Java\JRE15~1.0_0 -Djava.protocol.handler.pkgs=sun.plugin.net.protocol vfprintf java_command: Launcher Type: generic Environment Variables: CLASSPATH=.;C:\Program Files\QuickTime\QTSystem\QTJava.zip PATH=C:\PROGRA~1\Java\JRE15~1.0_0\bin;C:\Program Files\Internet Explorer;;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\QuickTime\QTSystem\;. USERNAME=ZHAO OS=Windows_NT PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 9, GenuineIntel --------------- S Y S T E M --------------- OS: Windows XP Build 2600 Service Pack 2 CPU:total 1 family 15, cmov, cx8, fxsr, mmx, sse, sse2, ht Memory: 4k page, physical 784384k(350224k free), swap 1918736k(1543940k free) vm_info: Java HotSpot Client VM (1.5.0_07-b03) for windows-x86, built on May 3 2006 01:04:38 by "java_re" with MS VC++ 6.0