Skip to content
View in the app

A better way to browse. Learn more.

Tip.It Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Game crashes

Featured Replies

The game is randomly starting to crash more and more often for some unknown reason. This is the message I get when it crashes:

 

"This game has encountered a problem and cannot continue running.

 

We strive for our games to work on as many computers as possible and to be free of bugs.

 

If you are able to reproduce this problem (i.e. it always occurs when you do a certain thing), then please submit a bug report via our website, and we will try to fix it as soon as possible.

 

If problems persist, please refer to the Technical FAQs, which can be found in the Customer Support section of our website."

 

The first time it happened was the day of the last graphics update to standard detail which is leading me to believe it's a bug with it. I have not changed any settings while playing in game.

 

I'm currently running on windows 7 using firefox.

 

Can anyone help?

Make the game take drivers ed again? :razz:

 

Id just use ie it never crashes for me

mck.pngMck.png

Noobs: We pay we say

JaGeX: How much will you pay?

 

Update your graphics drivers and Java.

  • Author

Update your graphics drivers and Java.

Ok I know how to update java but how do I update the graphics drivers?

Update your graphics drivers and Java.

Ok I know how to update java but how do I update the graphics drivers?

 

Depends what video card you have. To find, type 'dxdiag' into Run (minus quotes), and click on the display. That should tell you what you need to know, from there you just type "<company name> drivers" and you should find them easily. Most companies will have something on their site which allows you to get the right drivers for your video card and such. Make sure you uninstall the old ones first before installing the new ones though, otherwise you might have more problems.

draciontheman.png

 

"In the beginning, the universe was created. This has made a lot of people very angry and been widely regarded as a bad move."
  • Author

Updated java and it doesn't seem to be crashing anymore.

I logged onto the game for the lulz of it like three days ago and the game crashes for me in HD. I had never thought I'd experience a crash with Runescape, let alone consistent crashes. I guess it is one of the fulfillments for Jagex to become a well known company. :P

 

I really don't need a solution as I don't play the game, but I am posting to say that there appears to be a lot of users who are experiencing crashes in HD.

I also found that I get crashes when I play with Google Chrome but not the other browsers.

Create an account or sign in to comment

Important Information

By using this site, you agree to our Terms of Use.

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.