Help, I got hacked!

[De_NL_Legend]

Hi all,

 

I have an problem on RuneScape, after that server problem my account got hacked, I try to get it back but if it doen't work I lost like money for 3 months Membership.

 

Is there an way to get it back, I do all my things on that account, got someone tips?

 

I did an Virusscan and Anti-rootkit scan, found nothing!

 

Thanks for the help!

Denied

Unfortunately' date=' your appeal has been denied.

 

 

The reason for your appeal being denied is below. Please read it carefully. If you have more information to give you can submit a new appeal containing the requested information. We will then be able to review your appeal with the extra information and action it accordingly

 

Contact Details

 

The contact details you gave us did not provide us with enough evidence to say you are the owner of the account. You will need to provide accurate details to prove your ownership. If you are sure that the contact information you provided are correct, please send earlier information to prove your ownership of the account. The earlier the details, the faster we can get you back into game.

 

Subscription Details - Refer to the billing payment method you entered into your Appeal form.

 

Credit/Debit Card Subscriptions - The Transaction or Agreement ID provided was not enough to prove ownership of the account, please provide the correct ID numbers. If you are sure you have given correct information, we will require earlier ID numbers to accept your appeal. The earlier the details, the faster we can get you back in game. You can find your Agreement and Transaction ID's in the initial payment receipt email you will have received from Global Collect.

 

PayByPhone/SMS Subscriptions - The PIN of telephone number provided was not enough to prove ownership of the account, please provide the correct PIN and telephone number to prove ownership of the account. If you are sure you have given correct information, an earlier PIN number is required to accept your appeal. The earlier the details, the faster we can get you back in game.

 

PayByCash Subscriptions - The PayByCash details provided were not enough to prove ownership of the account, please provide the correct information. If you are sure you have given correct information, earlier information is required to accept your appeal. The earlier the details, the faster we can get you back in game.

 

Click Here if you wish to submit your request again with new informatio[/quote']

[Mylez]

You shouldn't really have any difficulty recovering your own account. Do you have the email address registered?

[De_NL_Legend]

You shouldn't really have any difficulty recovering your own account. Do you have the email address registered?

Yes but Jagex says it isn't. Appeal again dendied.

[Star_Fox]

You shouldn't really have any difficulty recovering your own account. Do you have the email address registered?

Yes but Jagex says it isn't. Appeal again dendied.

 

If you registered an Email along with security questions, then you shouldn't have any problem getting your account back.

 

Try a few more times. If that doesn't work. Contact Jagex using their personal emailing system and prove you're the legit owner.

[De_NL_Legend]

For now I got it back.

[Noxx]

You shouldn't really have any difficulty recovering your own account. Do you have the email address registered?

Yes but Jagex says it isn't. Appeal again dendied.

 

If you registered an Email along with security questions, then you shouldn't have any problem getting your account back.

 

Try a few more times. If that doesn't work. Contact Jagex using their personal emailing system and prove you're the legit owner.

Actually, strange as this might be, friend of mine got hacked not long ago while he had an e-mail registered to it along with recovery questions. He tried recovering his account with the use of the e-mail but that didn't work. he only managed to get it back after trying to recover it with the security questions after his second attempt.

[Phixcire]

You shouldn't really have any difficulty recovering your own account. Do you have the email address registered?

Yes but Jagex says it isn't. Appeal again dendied.

 

If you registered an Email along with security questions, then you shouldn't have any problem getting your account back.

 

Try a few more times. If that doesn't work. Contact Jagex using their personal emailing system and prove you're the legit owner.

Actually, strange as this might be, friend of mine got hacked not long ago while he had an e-mail registered to it along with recovery questions. He tried recovering his account with the use of the e-mail but that didn't work. he only managed to get it back after trying to recover it with the security questions after his second attempt.

i had the same thing happen lol took me 2 times to get it back