talk to guy in falador white knight castle. go in the door and take the easternmost ladder in the castle when ure on the next floor u should see a old knight sitting in a chair somewhere to the west of you. he will give u ure family crest and u can buy maps, paintings and stuff off him his name is Herald Sir Renitee http://tip.it/runescape/?page=construct ... htm#people scroll down a little to the Herald section