My internet has been locking up on me. Which means i am conected to the internet but it will not let me go to any website. On aol (version 9.0 sercurity se) it will get to the 2nd step and just won't connect. I believe my firewall is causing the problem. I have Zone Alarm free edition. When i disable the firewall the problem goes away on AOL atleast :? . here's a HJT log just incase (sorry it's kinda long :P ) Logfile of HijackThis v1.99.1 Scan saved at 10:30:26 PM, on 4/23/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss[Caution: ExecutableFile] C:\WINDOWS\system32\winlogon[Caution: ExecutableFile] C:\WINDOWS\system32\services[Caution: ExecutableFile] C:\WINDOWS\system32\lsass[Caution: ExecutableFile] C:\WINDOWS\system32\svchost[Caution: ExecutableFile] C:\WINDOWS\System32\svchost[Caution: ExecutableFile] C:\WINDOWS\system32\LEXBCES[Caution: ExecutableFile] C:\WINDOWS\system32\LEXPPS[Caution: ExecutableFile] C:\WINDOWS\system32\spoolsv[Caution: ExecutableFile] C:\Program Files\Common Files\AOL\ACS\AOLAcsd[Caution: ExecutableFile] C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon[Caution: ExecutableFile] c:\PROGRA~1\mcafee.com\vso\mcvsrte[Caution: ExecutableFile] C:\WINDOWS\system32\nvsvc32[Caution: ExecutableFile] C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS C:\WINDOWS\Explorer[Caution: ExecutableFile] C:\WINDOWS\SOUNDMAN[Caution: ExecutableFile] C:\WINDOWS\system32\sstray[Caution: ExecutableFile] C:\WINDOWS\zHotkey[Caution: ExecutableFile] C:\Program Files\CyberLink\PowerDVD\PDVDServ[Caution: ExecutableFile] C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB[Caution: ExecutableFile] C:\Program Files\Common Files\AOL\ACS\AOLDial[Caution: ExecutableFile] C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler[Caution: ExecutableFile] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind[Caution: ExecutableFile] C:\Program Files\Microsoft AntiSpyware\gcasServ[Caution: ExecutableFile] C:\Program Files\iTunes\iTunesHelper[Caution: ExecutableFile] C:\PROGRA~1\mcafee.com\vso\mcvsshld[Caution: ExecutableFile] C:\Program Files\Logitech\MouseWare\system\em_exec[Caution: ExecutableFile] C:\PROGRA~1\mcafee.com\agent\mcagent[Caution: ExecutableFile] c:\progra~1\mcafee.com\vso\mcvsescn[Caution: ExecutableFile] C:\Program Files\Java\jre1.5.0_02\bin\jusched[Caution: ExecutableFile] C:\Program Files\Common Files\Real\Update_OB\realsched[Caution: ExecutableFile] C:\Program Files\Microsoft AntiSpyware\gcasDtServ[Caution: ExecutableFile] c:\PROGRA~1\mcafee.com\vso\mcshield[Caution: ExecutableFile] C:\PROGRA~1\COMMON~1\AOL\110521~1\EE\AOLHOS~1[Caution: ExecutableFile] C:\Program Files\iPod\bin\iPodService[Caution: ExecutableFile] C:\PROGRA~1\COMMON~1\AOL\110521~1\EE\AOLServiceHost[Caution: ExecutableFile] C:\Program Files\Zone Labs\ZoneAlarm\zlclient[Caution: ExecutableFile] C:\WINDOWS\system32\ZoneLabs\vsmon[Caution: ExecutableFile] C:\Program Files\America Online 9.0a\waol[Caution: ExecutableFile] C:\Program Files\Mozilla Firefox\firefox[Caution: ExecutableFile] C:\Program Files\America Online 9.0a\shellmon[Caution: ExecutableFile] C:\Program Files\hijackthis\HijackThis[Caution: ExecutableFile] R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll O4 - HKLM\..\Run: [soundMan] SOUNDMAN[Caution: ExecutableFile] O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32[Caution: ExecutableFile] C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz[Caution: ExecutableFile] /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32[Caution: ExecutableFile] C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [nForce Tray Options] sstray[Caution: ExecutableFile] /r O4 - HKLM\..\Run: [CHotkey] zHotkey[Caution: ExecutableFile] O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ[Caution: ExecutableFile]" O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck[Caution: ExecutableFile] O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB[Caution: ExecutableFile] O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial[Caution: ExecutableFile] O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler[Caution: ExecutableFile]" O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL[Caution: ExecutableFile]" -Run O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind[Caution: ExecutableFile] O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ[Caution: ExecutableFile]" O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient[Caution: ExecutableFile]" O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper[Caution: ExecutableFile] O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX[Caution: ExecutableFile] O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr[Caution: ExecutableFile]" /checktask O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld[Caution: ExecutableFile]" O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent[Caution: ExecutableFile] O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate[Caution: ExecutableFile] O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched[Caution: ExecutableFile] O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched[Caution: ExecutableFile]" -osboot O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask[Caution: ExecutableFile]" -atboottime O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0a\AOL[Caution: ExecutableFile]" -b O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim[Caution: ExecutableFile] O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs[Caution: ExecutableFile] O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs[Caution: ExecutableFile] O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-beta.trendmicro.com/[garden tool] ... scan60.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid= ... lcid=0x409 O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/share ... insctl.cab O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004 ... scan53.cab O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promot ... WebAAS.cab O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/share ... cgdmgr.cab O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd[Caution: ExecutableFile] O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon[Caution: ExecutableFile] O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv[Caution: ExecutableFile] O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService[Caution: ExecutableFile] O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES[Caution: ExecutableFile] O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield[Caution: ExecutableFile] O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr[Caution: ExecutableFile]) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr[Caution: ExecutableFile] O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte[Caution: ExecutableFile] O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32[Caution: ExecutableFile] O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\system32\ZoneLabs\vsmon[Caution: ExecutableFile] p.s. I can fix this problem by restarting my computer several times.