I have been temporarily banned for 3 days for supposedly using a macro. Except - I never use macros. Wouldn't ever use a macro, don't even know what they are or how to get them. So, three days of a membership I PAY for have been stolen away, I have been wrongly accused of using a macro, and unfairly had a black mark placed on my record. Whatever happened to innocent before proven guilty? I just play the game. What could I have been doing that made Jagex programs flag me for using a macro? I posted a complaint to Jagex, but have not received a reply. This really seems to be lousy customer service. I am very, very irritated.