Cubfin Posted February 12, 2012 Share Posted February 12, 2012 Hi guysI haven't played RS for a few years now. I log on every couple months to check that my password still works and so on, but haven't been able to do so for a while since my current computer is having trouble with Java. However, I recently opened my email and saw this message from Jagex (I apologize profusely if I am not supposed to post the message): Dear Player,we have received multiple report actions towards your RuneScape account that has lead to it being placed in the "Danger Zone". This means your account is on the verge of being banned or muted depending on each report type. If you are unaware of the rules of RuneScape, please read the rules and conditions located on our home page....Please note: Due to a recent bug in our bot detection system, some accounts may have received void infractions. The majority of void infractions have been removed. We urge you to visit the appeal section to appeal any unjustified infractions received due to system errors. Like I said, because of the Java problems, I can't even click on the link (which I left out) to appeal the infractions. The last part of the message, though, is the bit that interests me. I assume that either I've been hacked, or this something to do with the "bug in the bot detection system".I was wondering what to do, and whether I had to use another computer to appeal (cause I don't particularly want to lose my account, even though I never play) when I got the same email message again! This leads me to believe that there is some kind of bug involved.Anyway, sorry for the length of my post, but I'm just trying to get all the information across. I need some advice about what I should do.Thank you! I'm back on the forums! Older, wiser, and......still a noob... Link to comment Share on other sites More sharing options...
Quyneax Posted February 12, 2012 Share Posted February 12, 2012 It's a scam if it was by email. Jagex only uses their own message system, accessed by Runescape.com. Simply delete the email and/or report it to your provider as spam. Supporter of Zaros | Quest Cape owner since 22 may 2010 | No skills below 99 | Total level 2595 | Completionist Cape owner since 17th June 2013 | Suggestions 99 summoning (18th June 2011, previously untrimmed) | 99 farming (14th July 2011) | 99 prayer (8th September 2011) | 99 constitution (10th September 2011) | 99 dungeoneering (15th November 2011) 99 ranged (28th November 2011) | 99 attack, 99 defence, 99 strength (11th December 2011) | 99 slayer (18th December 2011) | 99 magic (22nd December 2011) | 99 construction (16th March 2012) 99 herblore (22nd March 2012) | 99 firemaking (26th March 2012) | 99 cooking (2nd July 2012) | 99 runecrafting (12th March 2012) | 99 crafting (26th August 2012) | 99 agility (19th November 2012) 99 woodcutting (22nd November 2012) | 99 fletching (31st December 2012) | 99 thieving (3rd January 2013) | 99 hunter (11th January 2013) | 99 mining (21st January 2013) | 99 fishing (21st January 2013) 99 smithing (21st January 2013) | 120 dungeoneering (17th June 2013) | 99 divination (24th November 2013) Tormented demon drops: twenty effigies, nine pairs of claws, two dragon armour slices and one elite clue | Dagannoth king drops: two dragon hatchets, two elite clues, one archer ring and one warrior ring Glacor drops: four pairs of ragefire boots, one pair of steadfast boots, six effigies, two hundred lots of Armadyl shards, three elite clues | Nex split: Torva boots | Kalphite King split: off-hand drygore mace 30/30 Shattered Heart statues completed | 16/16 Court Cases completed | 25/25 Choc Chimp Ices delivered | 500/500 Vyrewatch burned | 584/584 tasks completed | 4000/4000 chompies hunted Link to comment Share on other sites More sharing options...
Cubfin Posted February 12, 2012 Author Share Posted February 12, 2012 It's a scam if it was by email. Jagex only uses their own message system, accessed by Runescape.com. Simply delete the email and/or report it to your provider as spam.OMG, I'm so out of touch! I didn't even think of that. Thanks for the quick reply :) I'm back on the forums! Older, wiser, and......still a noob... Link to comment Share on other sites More sharing options...
wotmania505 Posted February 12, 2012 Share Posted February 12, 2012 I'v received several emails of this sort as well. The link is fake, and will take you to some other site. Link to comment Share on other sites More sharing options...
Piu Posted February 13, 2012 Share Posted February 13, 2012 If the message begins with 'Dear Player', it's definitely a phishing link. If it's 'Dear <current display name>', then it SHOULD be from Jagex. Even then, you should be wary of the link you clicked on. [hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide][hide]Never gonna give you up.[/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide][/hide]"We don't want players to be able to buy their way to success in RuneScape. If we let players start doing this, it devalues RuneScape for others. We feel your status in real-life shouldn't affect your ability to be successful in RuneScape" Jagex 01/04/01 - 02/03/12 Link to comment Share on other sites More sharing options...
Kaur Posted February 13, 2012 Share Posted February 13, 2012 General rule: Ignore all emails sent by Jagex unless you are expecting one. If you expect one, do not click any links in it to be safe. If you need to enter your email confirmation code or such, go to runescape.com manually and copy-paste the codes. What they don't send:1) Anything related to Danger Zones, black marks, Infractions, botting, rwt. 2) RuneScape Account - login validation3) RuneScape Account-Notice4) Your account has been placed in Danger Zone5) Members Loyalty Programme invite NO:008101686) Moderator invite.7) Your runescape account.8) RuneScape Account Verification9) Jagex Notification About RuneScape Account They only send: 1) Advertisements of their games.2) P2p confirmations.3) Replies when you send email to billing/parents/account support.4) Confirmation about account recovery status when you try to recover your account.5) Email registry codes when you register your email with jagex. Link to comment Share on other sites More sharing options...
jackjonson Posted February 13, 2012 Share Posted February 13, 2012 General rule: Ignore all emails sent by Jagex unless you are expecting one. If you expect one, do not click any links in it to be safe. If you need to enter your email confirmation code or such, go to runescape.com manually and copy-paste the codes. What they don't send:1) Anything related to Danger Zones, black marks, Infractions, botting, rwt. 2) RuneScape Account - login validation3) RuneScape Account-Notice4) Your account has been placed in Danger Zone5) Members Loyalty Programme invite NO:008101686) Moderator invite.7) Your runescape account.8) RuneScape Account Verification9) Jagex Notification About RuneScape Account They only send: 1) Advertisements of their games.2) P2p confirmations.3) Replies when you send email to billing/parents/account support.4) Confirmation about account recovery status when you try to recover your account.5) Email registry codes when you register your email with jagex. also emails when you get new loyalty points Link to comment Share on other sites More sharing options...
Hedgehog Posted February 14, 2012 Share Posted February 14, 2012 Rule of thumb: don't click any runescape-related links. Just go to the site and find it. Link to comment Share on other sites More sharing options...
Youmu Posted February 14, 2012 Share Posted February 14, 2012 Don't even open those emails. Just delete them. BlogTrimmed | Master Quester | Final BossBoss pets: Bombi | Shrimpy | Ellie | Tz-Rek Jad | Karil the Bobbled | Mega Ducklings120s: Dungeoneering | Invention Link to comment Share on other sites More sharing options...
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