just wanting to know(and yes, its ages ago)

 

 

 

i could reply, but i dont want them to get angry at lil' me

Reply and say "Thanks for inviting me to be a player mod, I accept."

Reply and say "Thanks for inviting me to be a player mod, I accept."

 

 

 

 

 

do what he said, yeah i never saw that...speaking of messages i got 1

 

 

 

 

 

13 days later...

 

 

 

 

 

From: Jagex

 

Subject: Re: Your Recent Support Query

 

Date: 20 Mar 2006 21:02

 

 

 

Permanently delete this message Delete

 

 

 

Hi Jessy61071,

 

 

 

Thank you for taking the time to contact Customer Support.

 

 

 

At Jagex we always aim to respond to every message we receive from our players individually and as quickly as possible.

 

Unfortunately, due to the massive growth in popularity of Runescape and the increasing number of queries that brings, we are not able to offer you a personal response this time.

 

 

 

We are now answering more queries than ever before and we are constantly increasing the size of our customer support unit.

 

We are also massively improving our system in order to answer much quicker than before.

 

The new system will be up to speed very soon, and this will allow us to offer a personal response to ALL your queries.

 

 

 

Furthermore, RuneScape.com has a wealth of information available to players whether it be Technical, Billing or Game related and more often than not you will find the answer here. Using the FAQ section, for instance, will probably help you to find the answer to your problem.

 

 

 

If, after looking at the website, you are still unable to locate the required answer then please resubmit your query and we will do our utmost to answer it as quickly as possible.

 

 

 

I would like to take this opportunity to apologise for not being able to offer a personal response at this time and, once again, I would like to ensure you we will do our best to make sure this will not happen again.

 

 

 

I would in addition like to thank you for your continued support in RuneScape and wish you the best of luck within the game.

 

 

 

Sincerely,

 

RuneScape Customer Support

 

 

 

On 7th March 2006 you sent us the following:

 

 

 

when i login, i am MISSING the login prompt the little thing that tells me my IP address, how many messages how many days i have left of membership... and all that stuff. i do NOT know why i am missing it, i login to my other accounts, and they have one, i login to my friends house with this account, its still missing so obviously its not my problem. ive addressed this at least 3 or 4 times.

 

its just a reply option =P

 

 

 

i see those alot lol

its just a reply option =P

 

 

 

i see those alot lol

 

 

 

 

 

then chris, ask jagex about my problem damn dude

jessy, does your character have the set appearance? if not, the menu comes up and kills that bit(i know, i have some 9 hp'ers and a pker on those states)

I've gotten that before. It just means that you can reply to the query.

I've gotten that before. It just means that you can reply to the query.

 

 

 

i know the obvious, just wanted to know if it actually is common

Just got one then since the Mod actually wanted to talk to me

you send too many support queries

you send too many support queries

 

 

 

Lol ya.