marlit Posted June 13, 2006 Share Posted June 13, 2006 last week i somehow got a keylogger and the little sh*t stole full rune and 2m cash that was in my inventory , luckily i had a bank pin so my good stuff was sealed away. i downloaded a spybot remover and thought that was the end of it , recovered my account and started putting everything away before i log. go to log on tonight and my password is invalid. go to recover the account and my recoverys are different and jagex refuse to change my password ( even with my included credit card deal id number) i havnt been on the account for 2 days so the w*nker thats stole it will get my whole account in 5 days time if jagex fail to do there jobs. but my real dilema is if i cant acces the secured menu on my account how in hell do i cancel my automatic member payments? help would be greatfull IMG]http://sig.runeweb.net/sig/12/edjembas.png[/img] Link to comment Share on other sites More sharing options...
attackyomom Posted June 13, 2006 Share Posted June 13, 2006 cancel credit card for a day or two Link to comment Share on other sites More sharing options...
marlit Posted June 13, 2006 Author Share Posted June 13, 2006 cancel credit card for a day or two i cant remember how many days i have left members so cant work out next payment plus its a debit card and my wages get paid into there so i cant cancel the card at will IMG]http://sig.runeweb.net/sig/12/edjembas.png[/img] Link to comment Share on other sites More sharing options...
bobby1167 Posted June 13, 2006 Share Posted June 13, 2006 They're should be a "Lock account for ... days " thingy that requires recovery questions to get into..I gotta set new ones cause I don't know my old ones :P All Quests completed99 Thieving achieved on January 10th, 200899 Defense achieved on August 3rd, 200885 Slayer achieved on July 31st, 20086 Dragon boot drops, 14 Whip drops Link to comment Share on other sites More sharing options...
marlit Posted June 13, 2006 Author Share Posted June 13, 2006 They're should be a "Lock account for ... days " thingy that requires recovery questions to get into..I gotta set new ones cause I don't know my old ones :P how can i lock the account when i have no cnotrol over it cause they dont beleive i own it IMG]http://sig.runeweb.net/sig/12/edjembas.png[/img] Link to comment Share on other sites More sharing options...
swordwarior Posted June 13, 2006 Share Posted June 13, 2006 keep trying, make sure you give as much info as you can. Be professional. and good luck :) Link to comment Share on other sites More sharing options...
bobby1167 Posted June 13, 2006 Share Posted June 13, 2006 I said they should have it :P All Quests completed99 Thieving achieved on January 10th, 200899 Defense achieved on August 3rd, 200885 Slayer achieved on July 31st, 20086 Dragon boot drops, 14 Whip drops Link to comment Share on other sites More sharing options...
munchkinmage Posted June 13, 2006 Share Posted June 13, 2006 There is a way to cancel the membership by supplying the card number, not the username and password. Link to comment Share on other sites More sharing options...
attackyomom Posted June 13, 2006 Share Posted June 13, 2006 call the company your debit card is from and talk to them i guess cuz if your payin unwillingly for his membership isnt it techinically identity theft? Link to comment Share on other sites More sharing options...
n64jive Posted June 13, 2006 Share Posted June 13, 2006 goto the cancle membership and their is a way where you can just supply the credit card number. and yes this would be classified as identy theft, but its not worth takin him to court over <$5... until he buy's some stuff with your credit card...dont even worry bout that aspect.. and as it seems you still have the keylogger...make sure you enter it in on the rs screen with an onscreen keyboard...this is located in start>programs>accessories>accessabilty...i beleive. Link to comment Share on other sites More sharing options...
Tomato Posted June 13, 2006 Share Posted June 13, 2006 You get served....hard. :-? That stinks bro. Link to comment Share on other sites More sharing options...
Evadek Posted June 13, 2006 Share Posted June 13, 2006 i really can't feel sorry for people who get hacked. Is it really that hard to scan your computer for spyware? Hundreds of torrent sites have packages which contain spyware programs which will get rid of absolutely everything and there are more than enough Runescape guides on how to scan for spyware. Link to comment Share on other sites More sharing options...
bobby1167 Posted June 14, 2006 Share Posted June 14, 2006 i really can't feel sorry for people who get hacked. Is it really that hard to scan your computer for spyware? Hundreds of torrent sites have packages which contain spyware programs which will get rid of absolutely everything and there are more than enough Runescape guides on how to scan for spyware. Read what it said, he wasn't hacked, he was keylogged and he had spyware, it didn't work Those fricking keyloggers can get around spyware easily, there computer nerds Don't flame him for that.. All Quests completed99 Thieving achieved on January 10th, 200899 Defense achieved on August 3rd, 200885 Slayer achieved on July 31st, 20086 Dragon boot drops, 14 Whip drops Link to comment Share on other sites More sharing options...
marlit Posted June 14, 2006 Author Share Posted June 14, 2006 just to update every1 ive got my account back jagex turned down my 1st attempt but whilst at work i was thinking about the history of my aco[bleep] and i beleive my 1st mobile phone number what i used to get members ages on on was the pivotel role all stuff on the account IMG]http://sig.runeweb.net/sig/12/edjembas.png[/img] Link to comment Share on other sites More sharing options...
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