Revised Moderators.

[Bad911]

Before you read on, you should read this Thoroughly, or i will be forced to accuse you of laziness :twisted:

 

I'll try to keep it short, yet sweet, the original version and rough draft was like 2 pages. If you plan on skimming, i suggest you read at least section one, section two goes into detail and problems.

 

**note, this is my first suggestion, please give feedback.

 

 

 

Section 1

 

[hide=]Introduction

 

There are two problems i would like to address:

 

1. Now, you all know the current Moderators; dedicated, polite, helpful, and modest Runescape players that uphold the Runescape Law. There is only one problem, they can't be everywhere.

 

2. Everyone knows, everyone has complained, everyone is still angry, about the auto appeals and the unsatisfactory customer service people get from Jagex, just look at the Rants sticky of unfair banns/mutes.

 

 

 

Solution

 

To easily solve this lack of help and support in-game, i was thinking of putting the Moderators to more...Use...

 

 

 

Once someone reports someone, a new dialog box should appear where your "Report Abuse" button should be. In it should be the displayed message:

 

"Please summarize and provide details of the report in four sentences or less."

 

 

 

The player doesn't have to type anything in the box, although it is recommended. After typing up his Point-of-View of the situation, he can either: close the dialog box, or keep it open.

 

 

 

During this time, Moderators should be logged on throughout the entire RS worlds. At the bottom should be a new flashing red tab telling them someone has just reported someone. Clicking on it should open another window.

 

Name______Report_______________Status_________Evidence________Conclusion

 

Bad911_____Offensive Language____Waiting________[]______________ :thumbdown: :thumbup:

 

 

 

The Moderator will then read Bad911's P-o-V and then review the evidence. The Moderator will click on "Bad911." Since Bad911's status is "waiting", it means his dialog box is already opened. The Moderator should do one of the following:

 

-Tell why Bad911 is wrong in reporting the character and then :thumbdown: the report to stop it from reaching Jagex's mailbox of reports.

 

-Thank Bad911 and :thumbup: the report.

 

 

 

Conclusion

 

This provides LIVE help, and it'll "filter" all the bad reports. That way, Jagex is left with only a few thousand reports that are looked over to assure uncorrupted/ignorant Moderators.[/hide]

 

 

 

Section 2

 

[hide=]Requirements

 

Now, there should be new requirements for the Moderator position. Jagex should use what they already have, dedicated RS players that get overlooked. What i propose (these can be changed) for Moderator requirements:

 

 

 

-Take a 100 multiple choice test, picked randomly from 1000 questions, it includes questions on the KB, Rules, Etc. If you get a Single question wrong, you fail and can't take the test for another month. You will not be prompted what questions you got wrong, to prevent cheating. This will separate people who know the actual rules, and those who have imaginary rules.

 

-A one Week "Probation" after acceptance where if the Moderator screws up, he is kicked out.

 

 

Dialog Box

 

The Dialog box will be an optional flashing icon next to your Report Abuse icon, it is optional to open similar to achieving a level. This is to prevent death by dialog box.

 

This Dialog Box is critical, the Moderator on the other end will inform you of what is right and wrong, whether you did it right. The Moderator can change your Report to the correct #Rule offense. However, if you are logged out, he can leave you a note in your inbox.

 

 

 

Ideas to think about

 

If the reporter gets the first report wrong, the player will get a warning to read the rules before reporting.

 

If the reporter gets the second report wrong, the player will be (opinions please? :-# )[/hide]

 

 

 

Also, i'm thinking that there should be way more Moderators.

 

 

 

Lol, that's the end, sorry about hitting submit on accident if you didn't read this.

 

I have no pictures right now because i'm horrible with paint.

 

 

 

PICTURES AND FEEDBACK, ARE WELCOME! Please post :D

 

 

 

This is where the siggies go, help me make some please? :pray: :thumbup:

 

 

 

[url=http://forum.tip.it/viewtopic.php?f=37&t=755843]Revised Moderators, I support[/url]

 

 

 

[hide=Credits]knight10071

 

armourdilo

 

hawkxs

 

Tim_Finch

 

Georgelemmons[/hide]

[The_Gabe]

For your first problem: Jagex doesn't even look at the appeals how they are right now. What makes you think they'd actually read that stuff?

[Bad911]

For your first problem: Jagex doesn't even look at the appeals how they are right now. What makes you think they'd actually read that stuff?

 

Because before, they had so many reports they were swamped. Now, instead of auto responding using keywords or something, they can use a few people on their team to actually go through them. Or instead, you could have the Moderators hand out the banns if that would make it easier.

[knight10071]

The idea is nice, but there is a large mistake in your suggestion. Player-Moderators are normal players. They want to play too.

 

 

 

The information going with a report is quite a lot: Player name, rule, Evidence (Can be HUGE), and the explanation. Therefore I'd suggest it'd be an out-of-game feature.

 

 

 

I think that players should get feedback from the player-moderators, and may have their reporting abilities taken away by the p-mods, but no blackmarks. This would be another thing which JaGEx would have to check, therefore, cause more working hours for them.

 

 

 

I don't think if a Pmod disagrees with a rule, the report should be deleted. This kind of thing would work better with a high-low priority system, as then JaGEx could focus on the more important reports and go to the less important ones afterwards. They'd start with high priority, then not yet judged, then low priority.

 

 

 

Of course, player moderators should not be forced to do this. This should be entirely optional. Again: We too are players.

[armourdilo]

The Dialog box will interrupt any sort of game-play, reports should be taken seriously.

 

 

 

Bad idea - probably the worst of it. here are a few examples to put it into perspective.

 

 

 

case one:

 

You're fighting a boss monster - say the tz-tok-jad and bam! out of nowhere a box comes up just as you're about to kill it, while reading through it the jad hits you with a style you weren't protecting against and you die. Great someone made an incorrect/correct report and you had to die because of it.

 

 

 

case two:

 

You're trying to get a level 99 in a particular skill but EVERY FEW MINUTES a message box pops up, how do you skill with that kind of a nuisance!?

 

 

 

case three:

 

You're trying to chat with friends, one that may be very important and every few minutes the box comes up. This would totally fracture the conversation for the mod and relationships are certainly more important than the rules - would you report family or friends?

 

 

 

would you be a mod if these were a reality?

 

 

 

Finally, these reports are taken seriously, surprisingly, you just hear a loud minority of dissatisfaction from people that did get the short end of the stick

[Bad911]

[hide=]

The idea is nice, but there is a large mistake in your suggestion. Player-Moderators are normal players. They want to play too.

 

 

 

The information going with a report is quite a lot: Player name, rule, Evidence (Can be HUGE), and the explanation. Therefore I'd suggest it'd be an out-of-game feature.

 

 

 

I think that players should get feedback from the player-moderators, and may have their reporting abilities taken away by the p-mods, but no blackmarks. This would be another thing which JaGEx would have to check, therefore, cause more working hours for them.

 

 

 

I don't think if a Pmod disagrees with a rule, the report should be deleted. This kind of thing would work better with a high-low priority system, as then JaGEx could focus on the more important reports and go to the less important ones afterwards. They'd start with high priority, then not yet judged, then low priority.

 

 

 

Of course, player moderators should not be forced to do this. This should be entirely optional. Again: We too are players.

[/hide]

 

Hm, Still wouldn't work...... I had already thought of this problem, and i wanted opinions. Since so many people want to become moderators and some are really serious about it to the point of destruction, i was hoping that Jagex would kind of use what they already have and use the thousands of dedicated people to kind of manage the game while Jagex creates updates. I guess i can see your point, but i was thinking that it wouldn't take much time to read three reports when you log in or something.

 

 

 

[hide=]

The Dialog box will interrupt any sort of game-play, reports should be taken seriously.

 

 

 

Bad idea - probably the worst of it. here are a few examples to put it into perspective.

 

 

 

case one:

 

You're fighting a boss monster - say the tz-tok-jad and bam! out of nowhere a box comes up just as you're about to kill it, while reading through it the jad hits you with a style you weren't protecting against and you die. Great someone made an incorrect/correct report and you had to die because of it.

 

 

 

case two:

 

You're trying to get a level 99 in a particular skill but EVERY FEW MINUTES a message box pops up, how do you skill with that kind of a nuisance!?

 

 

 

case three:

 

You're trying to chat with friends, one that may be very important and every few minutes the box comes up. This would totally fracture the conversation for the mod and relationships are certainly more important than the rules - would you report family or friends?

 

 

 

would you be a mod if these were a reality?

 

 

 

Finally, these reports are taken seriously, surprisingly, you just hear a loud minority of dissatisfaction from people that did get the short end of the stick

[/hide]

 

 

 

:wall: :wall: ah, a hole, that i can't plug, lol. I'm going to scrap this idea, i think i have a better one... :-k

[Hawks]

I support this, it sound really good except the bit about getting black marks when you report wrong. Perhaps a requirement to go and do the player safety place again or a random quiz which you get a reward from if you answer correctly.

[Tim_Finch]

I like Knight's out-of-game idea. Perhaps a section in the Player Moderator Centre, or someplace on the website only accessable by moderators. There, mods can access these reports similar to the way you mentioned. But I think you'd need a lot of mods for this system to be effective, as I'm sure most of them wouldn't want to spend a lot of time going through reports, both in-game or out-of-game.

 

 

 

Although, I like this idea. Tweak it a little, add things, remove things, and then this has a lot of potential.

[Hawks]

Actually I would be willing to take the test thing and become a player mod to handle reports and stuff, I don't do much on RS anyway and this would give a reason to play it. :lol: ;)

[Georgelemmons]

The idea is nice, but there is a large mistake in your suggestion. Player-Moderators are normal players. They want to play too.

 

 

 

The information going with a report is quite a lot: Player name, rule, Evidence (Can be HUGE), and the explanation. Therefore I'd suggest it'd be an out-of-game feature.

 

 

 

I think that players should get feedback from the player-moderators, and may have their reporting abilities taken away by the p-mods, but no blackmarks. This would be another thing which JaGEx would have to check, therefore, cause more working hours for them.

 

 

 

I don't think if a Pmod disagrees with a rule, the report should be deleted. This kind of thing would work better with a high-low priority system, as then JaGEx could focus on the more important reports and go to the less important ones afterwards. They'd start with high priority, then not yet judged, then low priority.

 

 

 

Of course, player moderators should not be forced to do this. This should be entirely optional. Again: We too are players.

 

 

 

Even though I am not personally a pmod, I believe that becoming a pmod is taking on responsibility. It's completely optional too, as Jagex doesn't force you to become one. I support, with one condition. Make it so that there are certain areas that exempt pmods from this, such as Bounty Hunter, the Fight Caves, and other high-risk areas.

[Bad911]

Eh, this idea looked better in my head :lol:

 

Anyways, you guys think this would work?

 

Well, so far, these are the things I plan on changing from your inputs.

 

Points I should change:

 

-The interruption dialog box, make it so that it is optional, similar to if you gain a level. Or you can receive it in your inbox.

 

-Change the penalty for reporting something wrong...Eh, idk about a random, or having to do player safety.. I don't want the Moderators bogged down by reports that could've been easily taken care of if the reporter had read the rules. (ideas please?)

 

 

 

Alternative:

 

-Change it so that it doesn't effect in-game play and have it a out-of-game feature (read knight's post for details).

 

-Make it optional for Moderators, which it already is, i think...

[Hawks]

Add another tab to the bottom for mods, next to the Report Abuse button. This would flash to tell them they have a report waiting and they can resolve it in-game or out-of-game. \

[Georgelemmons]

Add another tab to the bottom for mods, next to the Report Abuse button. This would flash to tell them they have a report waiting and they can resolve it in-game or out-of-game. \

 

 

 

Very nice idea :)

 

 

 

 

 

You wanted opinions for the bad report penalties... so here goes.

 

 

 

After they get warned to read the rules the first time-

 

 

 

Second bad report- Warn them that next bad report will possibly get them a black mark or offense, and tell them to read rules.

 

 

 

Third bad report- Sends that report and two other bad reports (either to a moderator or jagex) for review as an offense.

 

 

 

:

[Hawks]

But then it creates more work for the mods... :? :o Maybe just the mod who handles the third one notes this and can send it to Jagex if it happens again... or on the second bad report.

[Georgelemmons]

But then it creates more work for the mods... :? :o Maybe just the mod who handles the third one notes this and can send it to Jagex if it happens again... or on the second bad report.

 

 

 

Sounds good to me. Just have the mod who receives the third bad report send it to Jagex.

[Gehackte]

i have a little idea like if a player once breaks a rule he/she does it again. so if a player gets 300 or more reports about the same thing he/she did wrong. There will go out a message to all player moderators if one of them could follow this player invisible(they are invisible). One of the player mods say i will do it and he/she is teleported to the right world at the right location where that player is. there will be kept a point system wich will indicate wich player mods did this a few times and they won't get a message anymore for like 2/3 weeks because they have followed players many times.

 

 

 

what yah think??

[Beethovens29]

i think this is a good idea. although i didn't think you needed to go through all of that detail.... especially in section 2 :lol:

[Georgelemmons]

i have a little idea like if a player once breaks a rule he/she does it again. so if a player gets 300 or more reports about the same thing he/she did wrong. There will go out a message to all player moderators if one of them could follow this player invisible(they are invisible). One of the player mods say i will do it and he/she is teleported to the right world at the right location where that player is. there will be kept a point system wich will indicate wich player mods did this a few times and they won't get a message anymore for like 2/3 weeks because they have followed players many times.

 

 

 

what yah think??

 

 

 

Some of your post was incoherent, but I think I got the general idea. I really don't think this would work, because I doubt many mods would volunteer to follow someone around. Also, following someone around isn't a good way to determine if they're a rule breaker. A mod could follow a person around for an hour before they broke a rule. Not very efficient. Also, 300 reports is a huge number. Most players are banned waay before then. Finally, teleporting between worlds is a technical impossibility. The game is not just split up into worlds to organize it; each world is its own server, with a different network adress, meaning that you would need to reload the page to switch worlds. This often takes time, which would mean even less mods want to do it. Also, instead of just teleporting, they actually have to quit playing to switch. Sorry, but I don't think much of it. :|