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Why can"t I play RS- in HD-mode ?


Krumpy

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Why cant I play runescape in HD- mode?

 

if u guys need anything more aobut my pc .. just say it :)

 

 

 

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)

 

Language: Dutch (Regional Setting: Dutch)

 

System Manufacturer: MICRO-STAR INTERNATIONAL CO.,LTD

 

System Model: MS-7360

 

BIOS: Default System BIOS

 

Processor: Intel® Core2 CPU 6300 @ 1.86GHz (2 CPUs)

 

Memory: 1024MB RAM

 

Page File: 506MB used, 1955MB available

 

Card name: ATI Radeon HD 4800 Series

 

Manufacturer: ATI Technologies Inc.

 

Chip type: ATI display adapter (0x9442)

 

DAC type: Internal DAC(400MHz)

 

Device Key: Enum\PCI\VEN_1002&DEV_9442&SUBSYS_E810174B&REV_00

 

Display Memory: 512.0 MB

 

Current Mode: 1024 x 768 (32 bit) (75Hz)

 

Monitor: Plug en Play-monitor

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I would think your graphics card would be good enough to play. Did you go through Jagex's troubleshooting guide?

~ Proud Father ~ Proud (Currently Deployed) Army National Guardsmen ~ Proud Lakota ~ Retired Tip.It Crew ~
 

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Perhaps you already have another instance of Runescape running in a different tab. That stops you from switching display modes, it always gets me #-o

 

 

 

That's gotten me quite a few times, as well.

~ Proud Father ~ Proud (Currently Deployed) Army National Guardsmen ~ Proud Lakota ~ Retired Tip.It Crew ~
 

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Did you go through Jagex's troubleshooting guide?

 

 

 

Yes I did like over 2 times :)

 

 

 

----------------------------

 

What's your OpenGL version?

 

 

 

Just downloaded that program it says :

 

GL.jpg

 

 

 

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What happens when you try to play in HD mode?

 

 

 

RSprob.jpg

 

 

 

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Perhaps you already have another instance of Runescape running in a different tab.

 

 

 

no I haven't ;)

 

 

 

------------------

 

 

 

So, hope u guys can figure it out because I cant get why I cant play in HD :(

 

 

 

 

 

-------------------------------

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Give these a try, and let us know if they fix the problem.

 

 

 

Update your graphics drivers

 

Update your internet browser

 

Update Java

 

 

 

Everything specs wise looks fine though. :)

 

 

 

EDIT: Is this full screen HD? You might have the resolution on the settings set to the wrong option. Make sure it's at 1024*768, since that's the resolution of your screen. The OpenGL version may be a problem too, see if you can upgrade that.

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"In the beginning, the universe was created. This has made a lot of people very angry and been widely regarded as a bad move."
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OpenGL 1.1 is the software emulated version. That's why you can't run Runescape HD.

 

 

 

Now how you fix that is an entirely different issue. I suspect you need to update or repair Catalyst.

 

 

 

What version of Catalyst are you running?

PvP is not for me

In the 3rd Year of the Boycott
Real-world money saved since FT/W: Hundreds of Dollars
Real-world time saved since FT/W: Thousands of Hours

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What version of Catalyst are you running?:

 

 

 

catalyst.jpg

 

 

 

how I can update this ?

 

 

 

Actually, I think that's current.

 

 

 

The hardware is capable. The software is capable. Maybe settings are the answer.

 

 

 

Can you check your display control panel and tell me what your hardware acceleration setting is?

PvP is not for me

In the 3rd Year of the Boycott
Real-world money saved since FT/W: Hundreds of Dollars
Real-world time saved since FT/W: Thousands of Hours

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Yep, that's it.

 

 

 

So you have an Asus mobo, eh? So do I. And I had your problem at first.

 

 

 

Look in your Device Manager under ASUS Other Devices for an item called Enhanced Display Driver Helper Service. If you find it, disable it. I don't remember if you will have to reboot or not. Let us know if that fixes things.

 

 

 

It is vitally important that you disable it rather than removing it (ref: this thread).

PvP is not for me

In the 3rd Year of the Boycott
Real-world money saved since FT/W: Hundreds of Dollars
Real-world time saved since FT/W: Thousands of Hours

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When I disable it, I have to reboot my pc.. but my pc wont start correct and give an error so I have to change it back .. (than the disable hasnt happend or something ) :P so I cant start my pc if I disable it :S

 

 

 

So you do have it then.

 

 

 

I believe disabling / properly removing that is the key.

 

 

 

I used to have an Asus video card as well - perhaps that is what needed it instead of the mobo. I am not sure. I do know when I disabled it, my OpenGL problems went away. I am lost as to why you can't disable it on your system.

 

 

 

This would be a good time to set a restore point, if you haven't already, before you start digging deeper.

 

 

 

The last idea I have is to boot into safe mode and try to disable it there and see if it makes a difference.

PvP is not for me

In the 3rd Year of the Boycott
Real-world money saved since FT/W: Hundreds of Dollars
Real-world time saved since FT/W: Thousands of Hours

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No I cant play it in safe mode either :( Think I just have to accept and stop witth RS :- (

 

 

 

I meant disable the Asus Enhanced Display Driver Helper Service in safe mode, not try to play RS in safe mode.

 

 

 

Safe mode --> disable Service --> Reboot normal --> hopefully play

 

 

 

I am able to enable / disable mine in normal mode, FWIW.

 

 

 

What was your old video card (before the Radeon)?

PvP is not for me

In the 3rd Year of the Boycott
Real-world money saved since FT/W: Hundreds of Dollars
Real-world time saved since FT/W: Thousands of Hours

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