Try downloading this (download will start when you click the link): http://www.piriform.com/speccy/download/standard Run it, and if it comes up with something, screenie is and post it here. This is another program to help me find info about your video card. If it works, skip the next step that I'm about to post. If it doesn't work, try the next step. If that doesn't work: First off, run windows update. If that doesn't come up with any drivers, try the next step. I would like to warn you before I tell you to do this. This will delete your video drivers. If you delete them and we can't find what drivers you need (unlikely, but still) you may be forced to run your computer without a video driver for a little while. I noticed in the right side of the dxdiag box, it says your current driver is vga.dll, which is a generic video driver meant to be used until you can update your current driver. I'm assuming you don't have any driver disks that came with the computer, so I would likee you to try something. We're going to delete that vga.dll driver Download this (it's safe, don't worry) and run it. Only erase the display drivers. Since you're using an ATI card, only erase the Display drivers for ATI. After that, re-run a windows update and install the display drivers that it should find. As I said, this might not work. I just don't know what else to do.