Solution for those who can't load HD Beta (Sticky please)

[Chocobodude0]

(Note if your graphics card does not meet the requirements for RSHD, there's nothing that can be done about it but buying a new graphics card. This is for those who's graphics cards DO either meet or exceed the reuqirements, but the game still won't load)

 

 

 

(If this should be moved to the help forum, feel free to do so, but I thought it'd be more useful here since this forum gets the most traffic, so more people with this problem could see it)

 

 

 

I'm sure there has been others like me who woke joyous to find what could be considered one of RS2's biggest updates ever, only to find out their graphcs card wouldn't support the game, which was found odd, since the card meets/exceeds the requirements. I found it weird because my computer has played semi-high-end games like Star Wars: KOTOR and Splinter Cell: Chaos Thoery without a hitch. Even after updating every driver I could think of, no luck.

 

 

 

The solution lies (for some cases) in the download section of the Runescape site:

 

 

 

1.) Go to Runescape.com

 

2.) Click the "Downloads and Wallpaper" section

 

3.) There is a program at the very top of the list, called "Windows Client". This is basically a program that lets you run RS as you normally would, only without having to log onto an internet program such as Firefox, Internet Explorer, AOL, etc. Naturally, being from Jagex, it is 100% safe and virus free.

 

4.) Click the "Click Here" to download, and run or save it, whichever you prefer (I saved it, and put on my desktop for convience, so I would reccomend that)

 

5.) Run it, and it's basically the exact same thing as the normal RS site.

 

6.) Try HD and see if it works. I can't guarentee this to work, but it did for me and a few others on the RSOF.

 

 

 

 

 

Once again, note that if your graphics card simply doesn't meet the requirements, this won't do a thing. This is only for those who have graphic cards that meet or exceed the standards, yet can't run the game. It is a beta afterall, and in due time, I sure it will work normally for all who have the ability to run it once the kinks have been worked out.

 

 

 

Hope this helps! :D

[compfreak847]

.... Hate to break it to you, but the "client" is internet explorer without toolbars. It more then likely won't make a difference. I hear people claiming it "fixed" their problems, but I find that hard to believe. I guess its a last-resort try? Anyway, you should get the same results from internet explorer.

[Chocobodude0]

.... Hate to break it to you, but the "client" is internet explorer without toolbars. It more then likely won't make a difference. I hear people claiming it "fixed" their problems, but I find that hard to believe. I guess its a last-resort try? Anyway, you should get the same results from internet explorer.

 

 

 

Well HD doesn't work for me and a couple people on the RSOF when using internet explorer, but the client does the trick.

 

 

 

It is making a difference, I can testify to it. I wouldn't just make something like this up.

 

 

 

So basically no, I didn't get the same results from IE.

[compfreak847]

.... Hate to break it to you, but the "client" is internet explorer without toolbars. It more then likely won't make a difference. I hear people claiming it "fixed" their problems, but I find that hard to believe. I guess its a last-resort try? Anyway, you should get the same results from internet explorer.

 

 

 

Well HD doesn't work for me and a couple people on the RSOF when using internet explorer, but the client does the trick.

 

 

 

It is making a difference, I can testify to it. I wouldn't just make something like this up.

 

 

 

So basically no, I didn't get the same results from IE.

 

[sarcasm] Himm. Funny how a browser is only 120 KB, but requires internet explorer 6 or above to run (http://www.runescape.com/kbase/view.ws?guid=Downloads_and_Wallpapers). Jagex must be programming geniuses. We should talk to MozDev about this, it makes their 8 MB Firefox look like a huge bloated pig![/sarcasm] The only reason I could see for it working in one and not the other is some sort of addons you have causing conflict, which appears to be fairly uncommon with the latest version of Java. If you won't believe me, just navigate to any website that shows you what your browser is through the RS "client".

[The Dark Lord]

I played on HD once and then logged off and tried loading it again and now it won't load.

[misterxman]

What has worked for many of my friends was switching from Internet Explorer to Firefox 3 :)

[Makoto_the_Phoenix]

Also, for those of us that can't install IE (without it working like a schizophrenic robot on a caffeine rush), this guide doesn't help us much. :(

[compfreak847]

Also, for those of us that can't install IE (without it working like a schizophrenic robot on a caffeine rush), this guide doesn't help us much. :(

 

Install IE? Unless you've done some major system hacking to remove it, you shouldn't have to worry about installing it...

[Chocobodude0]

.... Hate to break it to you, but the "client" is internet explorer without toolbars. It more then likely won't make a difference. I hear people claiming it "fixed" their problems, but I find that hard to believe. I guess its a last-resort try? Anyway, you should get the same results from internet explorer.

 

 

 

Well HD doesn't work for me and a couple people on the RSOF when using internet explorer, but the client does the trick.

 

 

 

It is making a difference, I can testify to it. I wouldn't just make something like this up.

 

 

 

So basically no, I didn't get the same results from IE.

 

[sarcasm] Himm. Funny how a browser is only 120 KB, but requires internet explorer 6 or above to run (http://www.runescape.com/kbase/view.ws?guid=Downloads_and_Wallpapers). Jagex must be programming geniuses. We should talk to MozDev about this, it makes their 8 MB Firefox look like a huge bloated pig![/sarcasm] The only reason I could see for it working in one and not the other is some sort of addons you have causing conflict, which appears to be fairly uncommon with the latest version of Java. If you won't believe me, just navigate to any website that shows you what your browser is through the RS "client".

 

 

 

Whatever then. If it works, it works, I could care less if it's just IE without the address bar.

[compfreak847]

 

Well HD doesn't work for me and a couple people on the RSOF when using internet explorer, but the client does the trick.

 

 

 

It is making a difference, I can testify to it. I wouldn't just make something like this up.

 

 

 

So basically no, I didn't get the same results from IE.

 

[sarcasm] Himm. Funny how a browser is only 120 KB, but requires internet explorer 6 or above to run (http://www.runescape.com/kbase/view.ws?guid=Downloads_and_Wallpapers). Jagex must be programming geniuses. We should talk to MozDev about this, it makes their 8 MB Firefox look like a huge bloated pig![/sarcasm] The only reason I could see for it working in one and not the other is some sort of addons you have causing conflict, which appears to be fairly uncommon with the latest version of Java. If you won't believe me, just navigate to any website that shows you what your browser is through the RS "client".

 

 

 

Whatever then. If it works, it works, I could care less if it's just IE without the address bar.

 

Except that its probably only going to help the tiny minority of people who have a (probably old) version of Java conflicting with one of their addons\toolbars. So its really not the end-all, be-all "solution for those who can't load HD". Updating your Java will help far more people then using a stripped down version of internet explorer. It certainly is not sticky worthy, no offense to the OP (Sorrry if I seem crabby, its past 1 AM in my time zone).

[Makoto_the_Phoenix]

Also, for those of us that can't install IE (without it working like a schizophrenic robot on a caffeine rush), this guide doesn't help us much. :(

 

Install IE? Unless you've done some major system hacking to remove it, you shouldn't have to worry about installing it...

 

1) It's a matter of uninstalling it from the Control Panel, which I do out of habit every time I'm in front of a Windows box.

 

2) My de-facto machine is actually a Linux box, and while there is an IE4Linux out there, still feels like it's not stable enough to justify its existence.

[Chocobodude0]

 

Except that its probably only going to help the tiny minority of people who have a (probably old) version of Java conflicting with one of their addons\toolbars. So its really not the end-all, be-all "solution for those who can't load HD". Updating your Java will help far more people then using a stripped down version of internet explorer. It certainly is not sticky worthy, no offense to the OP (Sorrry if I seem crabby, its past 1 AM in my time zone).

 

 

 

Nope, downloaded the latest Java version this morning. EVERYTHING is up-to-date.

 

 

 

I'm just trying to help out people with the same problem as me, that's it. I said in the first post this isn't the end-all solution, it should help some.

[compfreak847]

Also, for those of us that can't install IE (without it working like a schizophrenic robot on a caffeine rush), this guide doesn't help us much. :(

 

Install IE? Unless you've done some major system hacking to remove it, you shouldn't have to worry about installing it...

 

1) It's a matter of uninstalling it from the Control Panel, which I do out of habit every time I'm in front of a Windows box.

 

2) My de-facto machine is actually a Linux box, and while there is an IE4Linux out there, still feels like it's not stable enough to justify its existence.

 

Explain how you manage to remove it from a windows box. Yes, you can unselect it from add\remove components, but that simply removes the shortcut on the start menu. Internet Explorer is tied so deeply to the foundations of Windows that removing it is hard for all but the techiest of users (No, deleting the executable for internet explorer will not do it - you'll end up with tons of strange error messages, and there are many many more files to it then that.). As for Linux, if you are smart\geeky enough (sterotype, sorry but its true. And yes I do have a Linux bootable CD that I use occasionally) to get that up and running with enough drivers for everyday use you probably know how do basic troubleshooting.

[snake6man]

OMG DUDE I LOVE YOU! this worked for me :) thank you so freakin much! HD Graphics are so amazing!

 

 

 

edit: i tried everything else, updated my drivers, updated java, checked the requirments and everything matched up or were better, exept the graphics card. but this is a fairly new computer (got it 6 months ago) so I thought the card would be fine, but it kept saying it wasnt. until i loaded it on jagex's seperate webpage thing. :) so it does work.

[compfreak847]

 

Except that its probably only going to help the tiny minority of people who have a (probably old) version of Java conflicting with one of their addons\toolbars. So its really not the end-all, be-all "solution for those who can't load HD". Updating your Java will help far more people then using a stripped down version of internet explorer. It certainly is not sticky worthy, no offense to the OP (Sorrry if I seem crabby, its past 1 AM in my time zone).

 

 

 

Nope, downloaded the latest Java version this morning. EVERYTHING is up-to-date.

 

 

 

I'm just trying to help out people with the same problem as me, that's it. I said in the first post this isn't the end-all solution, it should help some.

 

OK, kuodos to you for trying to help some people. I just found the title very misleading, as in reality it is very unlikely that this will solve many peoples problems, and is thus not needed for a stick nor should be trumpeted as a solultion for those who can't run it. If we made a sticky for every minute change you could make to your pc to possibly allow it to run, the General Discussion page would take a lot longer to load. As for your specific case, I'd bet money that it has to do with your addons or plugins. Disable everything but the barest essentials in IE7, and it will work. Period. If it doesn't, you didn't disable everything. The Jagex "client" does just that; if that works for you IE7 will work if you pinpoint the problem. Sorry, but I just can't see this being useful for virtually anyone with problems running HD. Sure, there might be a few people who benefit from this, but wouldn't it be better posted in the tips section? Advice on how to disable conflicting toolbars\addons\plugins might be somewhat more helpful, if you ever plan on expanding this guide\solution\tip.

[Alex_Ewan_1]

Thanks for trying to help, but it did not help me.

[Byzantus]

it worked for me :thumbsup:

[Chocobodude0]

It's already helped two other people (sorry to the guy it didn't help though).

 

 

 

Hate to say I told you so guys, but....

 

 

 

I told ya so! :D

 

 

 

OK, kuodos to you for trying to help some people. I just found the title very misleading, as in reality it is very unlikely that this will solve many peoples problems, and is thus not needed for a stick nor should be trumpeted as a solultion for those who can't run it. If we made a sticky for every minute change you could make to your pc to possibly allow it to run, the General Discussion page would take a lot longer to load. As for your specific case, I'd bet money that it has to do with your addons or plugins. Disable everything but the barest essentials in IE7, and it will work. Period. If it doesn't, you didn't disable everything. The Jagex "client" does just that; if that works for you IE7 will work if you pinpoint the problem. Sorry, but I just can't see this being useful for virtually anyone with problems running HD. Sure, there might be a few people who benefit from this, but wouldn't it be better posted in the tips section? Advice on how to disable conflicting toolbars\addons\plugins might be somewhat more helpful, if you ever plan on expanding this guide\solution\tip.

 

 

 

It's not add-ons either man, because I've tried AOL, AND Firefox with no luck. This works man, plain and simple. It's not so much the user's computer as it probably just a glitch that Jagex needs to fix up, that's all. It's helping people already, so what's the problem. You need to chill man, I only made this to help people, not to gain some pride boost from a stickied thread or something. :|

[Gravy]

This might help my mate, only one way to find out, eh? ;)

[llamster]

It's already helped two other people

 

 

 

 

Make that three \ \ \ Thanks!

[Chocobodude0]

The hate has been silenced. :

[DUELMASTER30]

This actually worked for me! The only problem is that when I go full screen it freezes and shuts down on me :wall:

 

 

 

EDIT: I figured out the problem! I just have to go into fullscreen ingame \ THANKS A LOT! We were going to buy a new graphics card for the update lol.

[doomy]

Thats funny cos the client is the onbe that can't load it for me.

 

(some cache thing, idk what its about)

[Kevin_]

This shouldn't be stickied though, i could play it for a bit without lag, then it stopped working, stopped at 3D library, deleted Java, re-downloaded and it worked fine.

[Distracted]

Can I quickly post a way that could help lessen the lag?

 

Press Ctrl + Alt + Del (if on Vista, click the bottom option, Task Manager), and it should open up the Task Manager. Then, at the top, choose the second option, Processes, and this'll give you a list of all programs running, wether it's on the foreground or on the background. Now look for whatever you're running RS on (for me that's IE because FF won't load it), and right-click it. Look for the one that says priority and choose priority High.

 

 

 

All credit goes to Mooch 84 for telling me this, it really helps.