I feel for you, that really stinks. However I think it's normal for companies like JaGeX to make mistakes, and blaming it all on them is not right. Your brother hasn't done anything wrong, but maybe it's a sign for him to get a bit less focused on a computer game. But!In this case two errors were made, shortly after another, and both were on accusations completely false. JaGeX has created a more anti-autoer environement, and people are reporting more oftenly then before.That's a good thing, but JaGeX has problems handling with it (sometimes) They are keeping the pressure on autoers, but are taking innocents while they are at it. But it's really a very good thing they are increasingly active on banning, and these errors are inevitable in the proces of getting a complete and full-proof anti autoing programs repelling game. It's normal for you to react like that, I would too, but it's just human error...try to get your accounts back one last time, or start over again. Nothing much you can do. (phew :wink: )