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Staff evaluations.


Gamerr

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This suggestion will be a little controversial, but it is meant to help. Not to critisise, so -especially staff- don't be offended.

 

 

 

Staff evaluations.

 

 

 

I am in favour of staff evaluations. This looks more severe then you think, but every month users can fill in a form where they can evaluate all the staff members. I won't say administrators, because they need to work more behind the screens. As for local moderators, moderators, global & super moderators it could be useful for the admins to see how the users think about them. Ofcourse, moderators who are on holiday/ have exams could be announced by the admins. I'll give an example of a "fill in form":

 

 

 

Staff evaluation.

 

1. Name: here would come the name of the moderator

 

 

 

2. Activeness: here the users can fill in a number from 1-10 on 10 with a small comment about their number

 

Example: Activeness: 7/10 - I've seen this moderator a lot on Rate this & GD, he seems to be always around.

 

 

 

3. Capacities: this is the place where users can comment on how a certain moderator works. Is he/she friendly? Does he/she try to moderate smart? Or does he/she only locks without saying why. Again, users can give a number from 1-10 with a small motivation.

 

 

 

4. Things to improve on: This is just a small part where users can comment on what they think certain moderators can improve on. Eg. their attitude, activeness, kindness etc., no rating is needed just a small motivation.

 

 

 

5. Some personal ending words: here the user can give a small word of him/herself on how the moderator is doing. Eg. "You're doing a great job, keep on going like this!"

 

 

 

 

 

Why I personally think these ideas would improve the quality of tip.it forums is because users get more to say in what's going on. Ofcourse, the staff evaluations need to be tested first, because users who base their opinion about a moderator when they have seen him/her only a few times, will sometimes say things that aren't right. So I'm in favour of beginning with staff evaluations for users who have been in tip.it for a longer time, and if that's a succes expand it.

 

 

 

As said in my introduction of staff evaluations, admins can put up the fill in forms for every mod in the first post of the sticky, and they can put behind some names (was on holiday, had private issues) or something for moderators who couldn't be as active as normally so users can't evaluate them.

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...this is a runescape forum containing mainly 12-15 year olds, you really think this wouldn't be abused? This is not a place of work afterall. I'm sure if a mod wasn't doing the right job it would be noticed by not only members but other moderators. This idea sounds pointless and annoying.

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...this is a runescape forum containing mainly 12-15 year olds, you really think this wouldn't be abused?

 

 

 

How could it be abused? Admins aren't blind, if a certain moderator recieves critisism about activity, and the admins know he's really active they are not going to take that into account. And to be honest, I said in my post that we better first test it with the more experienced members, and there are plenty of them.

 

 

 

This is not a place of work afterall. I'm sure if a mod wasn't doing the right job it would be noticed by not only members but other moderators. This idea sounds pointless and annoying.

 

 

 

I'm quite irritating about your ending. How is it pointless? Even if it is not a good idea, atleast there is some discussion about it why it is not a good idea. Annoying? You don't have to read/comment it.

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I disagree with the use of this kind of form, any moderator or staff member , even if they are doing a good job is open to critisism because of this, and it would be very easy for moderators to become unhappy due to contents of these.

 

 

 

Anyway, if someone did have an issue with a particular staff member they can post it on a board or PM it to another staff member.

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Many moderators work behind the scenes as well, we have to trust the Tip.it admin's decision to make someone a moderator although you don't believe it is a good idea at first. They afterall, have the best interests of the forum at heart.

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It's already very possible to contact an admin about a moderator not acting appropriately. Just send them a PM linking to the offending thread/post or explain what you think needs to be said.

 

 

 

Setting out a monthly 'form' for people to fill out will make some feel like that they absolutely have to fill it out just because it's there, not because they have honest thoughts. It also brings up more work for the admins each month because they then have to go through and review the flood of good, bad, and spam that will get sent in by the population. There's also no guarantee that some users won't band together for the specific purpose of trashing some mod each month just for kicks and giggles.

 

 

 

If there's a problem with a moderator, escalate it to the next level up the chain of command as needed till you hit an admin or a final answer. If the population ends up pointing out enough bad instances of how a mod is doing their job, it'll get fixed. There's no reason to create a monthly 'evaluation' when users can already voice concerns directly to those in charge as needed.

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This suggestion will be a little controversial, but it is meant to help. Not to critisise, so -especially staff- don't be offended.

 

How can you propose a suggestion like this and not expect us to be offended.

 

 

 

All the moderators and crewbies here are volunteers, we don't get paid for the work we do. Despite what people may think we all have real lives and those directly effect how we work for tip.it

 

 

 

Without ranting on too much, as Cruiser said if you have a problem with a staff member (or all the staff members) then contact an admin.

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1. Name: Phil

 

 

 

2. Activeness: 1/10

 

 

 

3. Capacities: No, phil is very mean. I hate him, he locks topics for no good reason, he should be de-promoted to banned. He isn't really helpful, and doesn't bother to listen to me. He never sounds interested in what I have to say, so because of that he really isn't a good mod.

 

 

 

4. Things to improve on: Everything, he needs to learn about life.

 

 

 

5. Some personal ending words:You suck, get lost-.-.

 

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Tbh, I hope Phil doesn't get offended...(this is entirely made up, it just goes to show how easily any user could abuse this, if you got 30 complaints of a mod, and they weren't even real(they were staged by the users), well bye to the good moderator).

 

 

 

So no, please don't do this, our lovely mods work very well, and they work for free! Evaluating them would cause distrust I'm sure, or very sparky emotions. :-#

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This would make users have to spend time looking through all staff checking all the staff's posts, and even then you won't get an accurate view of a mod since there's a lot more work mods do that you don't see.

 

 

 

Also, since this is monthly, that means it could take up to a month before admins see any issues because they aren't contacted at the time of the problem.

 

 

 

Like mentioned above, you can PM an admin reguarding a staff member. Your proposal seems simply too much work for a user who just wants to visit the forums to read/post rather than evaluate staff.

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I agree with skatedog, Phil is mean and inactive........

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

But seriously, staff activity is kept up with as much as possible already , but as noted above, if you DO nothice something that requires the Admins attention , we are only a PM away.

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Ard Choille says (11:41 PM):

I wouldn't dare tell you what to do m'dear

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1. Name: Phil

 

 

 

2. Activeness: 1/10

 

 

 

3. Capacities: No, phil is very mean. I hate him, he locks topics for no good reason, he should be de-promoted to banned. He isn't really helpful, and doesn't bother to listen to me. He never sounds interested in what I have to say, so because of that he really isn't a good mod.

 

 

 

4. Things to improve on: Everything, he needs to learn about life.

 

Hey, I resemble those remarks! :XD:

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1. Name: Phil

 

 

 

2. Activeness: 1/10

 

 

 

3. Capacities: No, phil is very mean. I hate him, he locks topics for no good reason, he should be de-promoted to banned. He isn't really helpful, and doesn't bother to listen to me. He never sounds interested in what I have to say, so because of that he really isn't a good mod.

 

 

 

4. Things to improve on: Everything, he needs to learn about life.

 

Hey, I resemble those remarks! :XD:

 

 

 

Not you <3: You're very good but Phil.... <.<

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Proud Retired Council of The Gladiatiorz

Click here for our website - 110+ F2P Combat Requirements

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